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Jeep Chat No Longer Giving Order Status Updates

alex_a2012

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How do I
I just tried Jeep chat they told me I was in D1,I guess its the person you get[/QUOTE

So I am new to this...How do I access Jeep Chat? Is it a telephone service, email or online portal? I have not bothered my dealer too much as I am getting a friend deal through the manager so I don't want to be a nuisance. My game plan was to wait patiently like everyone else and wait for the phone call or email.

The only information the inventory manager provided me was a VON. I asked about a VIN and he said he would inform me as soon as he gets it. Well it's been 30 days now so I'm sure they have it but I am still hesitant to inquire again. Any help would be much appreciated.
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smithrd65

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Probably not. Look at how the dealers sued Tesla about that very thing...
I agree they tried to sue Tesla and lost. I own a Tesla from order through the build you are kept updated on everything GREAT process.
 

SM1

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Jeep Chat is now pretty consistently falling back on the "per policy, we don't give out status codes" but if you ask them for a more descriptive status, they will usually give you something closer to a real status code.

For example, I chatted them last week and their initial response was "it's being built". I asked what exact status it was and they refused to tell me, but when I asked for a more descriptive build status, they told me it was in Framing (which equates to an E status code).
 

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Soljah112

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Jeep Chat is now pretty consistently falling back on the "per policy, we don't give out status codes" but if you ask them for a more descriptive status, they will usually give you something closer to a real status code.

For example, I chatted them last week and their initial response was "it's being built". I asked what exact status it was and they refused to tell me, but when I asked for a more descriptive build status, they told me it was in Framing (which equates to an E status code).
I got a JB status today from chat. Been 4 days there. Just luck of the draw?
 

SM1

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I got a JB status today from chat. Been 4 days there. Just luck of the draw?
Weird. Mine is "built and awaiting shipping" for 4 days now, which I believe equates to a KZ status. But even 30 mins ago they refused to give me a real status code.
 

trble

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25 weeks
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