This makes me wonder if somebody goofed and published a version that wasn't supposed to go out and spoiled that these trails were going to be added, or they were just things in a test environment that were never meant to go live. Hmm
This makes some sense. I was thinking along the same lines. Perhaps all the work was done behind the scenes for these trails to be added some time in the future, perhaps all at once or a few at a time over the next months or years. But someone pressed the “execute” button before it was time to officially add them. Nobody notices at first because this system looks like it mostly runs on autopilot. But check-ins, badge requests, photos, and reviews come pouring in immediately. Now they snatch everything back because maybe all the T’s weren’t dotted and the I’s crossed with legalese stuff with the owners of these trails. A goof up of epic proportions like this could be why we had no press announcement beforehand and no explanation after they were snatched away.
Even if it was by mistake, or them being gone is a system glitch, Jeep owes a lot of us badges. The app showed them, we ran them, checked in, requested badges, and then they pull the rug out? And without any communication or explanation? I understand it is a free program, but it is an official Jeep program, sponsored and linked to Jeep.com official website. A company cannot promise something if you meet their terms and simply delete it rather than deliver. We submitted golden spike and rocky gap in late March and back way to crown king in early April. None of those badges ever moved beyond “requested” and now they are just gone without record? And no response to Countless emails? It’s a class action lawsuit waiting to happen.
FFS, a lawsuit for something that's free?
Wrong. They absolutely can. You might not like it. You might think it’s a crappy thing to do. I feel the same way. But they absolutely 100% can do it. You might want to go back and read the terms of service that you consented to by using the program. In particular, the last line of paragraph 4 that states “your sole legal remedy if you don’t like it is to go kick rocks”. OK, I’m paraphrasing a bit but that’s what it essentially says. If you want to try to get an attorney involved because you got shorted some badges, and you can find one stupid enough to to it on contingency, more power to you.
Damages due to mental anguish and suffering.FFS, a lawsuit for something that's free?
So say rei has a promotional app and if you check in at the top of mount everest with a pick of your rei gear they give you a $100 gift card. You and 100's more spend the $40k plus and years of training to get there. They decide they don't want to deal with it and cancel. Guess who wins in court? When they make statements like use our product and check in on our app and we will give you something, free or not, they are legally obligated to hold up their end. Is it worth an actual lawsuit for a few badges? Of course not. Does it make their false claims and deceiving customers less shitty or illegal? No again. We wheel in those areas anyway, so no big deal to us. Some people travel thousands of miles for trails and Jeep should hold up their end of the bargain.FFS, a lawsuit for something that's free?
Whatever bro.
Yes, absolutely. No money needs to be exchanged for there to be an agreement or contract.FFS, a lawsuit for something that's free?
There is never 100% certainty in legal disputes. Adhesion contracts (the terms of service) frequently have clauses that are unenforceable. Ultimately it's up to a judge or jury.
As stated above, the disclaimers in almost all TOS are not 100% enforceable and are subject to judge/jury interpretation. Also as stated by everyone who has commented, this clearly isn't worth legal action. You're arguing with yourself. Electing to not send out some legally earned badges within those very terms of service is not the same as discontinuing the program or eliminating trails from future check ins. Those terms of service go both ways. Of course they'll claim they aren't obligated to do anything, a court would likely see it differently. Allowing you to check in, earn the badge, request the badge, obligates them to send the badge as outlined in their program.
Yep. I got the same email.I’m not sure what is going on because I got an email awhile ago about the added trails...
4/15/21 was the date of this...
