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Issue Bulletin: AM/FM Volume Drops Suddenly And Returns During A Drive Cycle - September 25, 2018

RobNY

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Issue Bulletin S1808000155

S1808000155_AM_FM_radio_volume_drop.jpg
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IPvFletch

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A-HA!!!!! Glad they are at least admitting this is a real issue!

If FCA engineers are reading this, see if disabling HD radio will fix it - I bet it does!!
 

Josh903

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I have this same problem with my 7 inch uconnect. I know I have great radio reception in my area since I can typically hear Dallas area stations from at least 100 miles away and I live about 20 miles away from downtown Dallas.
 

bikenutty

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happens to me with my 7" also, in the middle of O.C. CA.
 

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brewtus98

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Has there been a fix issued for this?? I'm having the same issue...still.
My JLUS was just built on 9/1 and having this problem too. Called dealer last night and said they are still waiting for and "over the air" Uconnect update! Said if I don't see this pop up on the screen in next two weeks to call and they will write it up. They also said that write-ups on issues with radios/Uconnect usually get a response within an hour. Stay "tuned".
 

IPvFletch

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Tell them this is for the 7", which I don't believe has any OTA mechanism (or cellular modem for that matter). Only the 8.4" can receive OTA updates. We will have to download something onto USB, or else take it to the dealer to get flashed.
 

brewtus98

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Tell them this is for the 7", which I don't believe has any OTA mechanism (or cellular modem for that matter). Only the 8.4" can receive OTA updates. We will have to download something onto USB, or else take it to the dealer to get flashed.
Thanks. Wasn’t aware 7” couldn’t receive OTA updates. Dealer must be confused?
 

Brdog

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If FCA engineers are reading this, see if disabling HD radio will fix it - I bet it does!![/QUOTE]

It did for me but then the sound isn’t as good since you have to disable HD. I’m not sure if it’s a buffering issue or what but it’s obnoxious at best.
 

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Brdog

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Click the Red HD icon on the screen and it puts it back to standard radio.
 

IPvFletch

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Which radio do you have? 5"? 7"? 8.4"? I don't have a red icon on the screen...
 

Lyleb80

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Issue Bulletin S1808000155

S1808000155_AM_FM_radio_volume_drop.jpg
I have the issue of the radio station fading in and out when i go under an overpass or under a cloud. I have the stock 5" radio. They changed the base on the antenna and it did not help at all , and it drives me nuts!
 

JayV908

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I’m having the exact issue with my 7”.. I thought I was the only one having this happen to me, it is not a big deal, but kinda annoying.. I found that if you go from am and back to FM it fixes the issue right away.. So I learned to live with it.. hope they fix it though..
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