PanamaJl
Active Member
- Thread starter
- #1
I ordered a Genright tire carrier from Wreckless Offroad on Jan 29 and on that same day the full amount was charged, after 2 weeks I wrote them an email didnt get any answer so i called the next day, i was told they will contact supplier to verify status of the order and get back to me which they didnt. On Feb 19 i send them another email and also messaged them on instagram which they answer, the i was informed that the tire carrier would be shipped in 1-2 weeks, on March 5 i had to contact them again and was told that they have just received a tracking number from a tire carrier ordered just a few days before mine and that mine should be shipped any time now, the next day since i didnt receive any tracking number i told them i was worried about the transaction because Genright told me they has the tire carrier in stock, they told me not to worry and that tracking number would arrive anytime soon.
On March 15 I had to contact them again they say they will contact supplier and i told them that if still not shipped to refund my order, they said they spoke to Genright and that it will be shipped by the middle of the week. Again i contacted them on wednesday and was told that if order didnt ship by friday they will refund my order. Didnt hear from them on friday. I wrote them on saturday, sunday and monday too they told me they will refund my order in 3-5 business days, does it take that long to refund and order? I have been refunded before and its never taken that long, also should i start a claim with paypal? I honestly dont know if a can trust them after all this.
On March 15 I had to contact them again they say they will contact supplier and i told them that if still not shipped to refund my order, they said they spoke to Genright and that it will be shipped by the middle of the week. Again i contacted them on wednesday and was told that if order didnt ship by friday they will refund my order. Didnt hear from them on friday. I wrote them on saturday, sunday and monday too they told me they will refund my order in 3-5 business days, does it take that long to refund and order? I have been refunded before and its never taken that long, also should i start a claim with paypal? I honestly dont know if a can trust them after all this.
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