Is this covered under warranty?

Warz2k4

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I think the guys snapped this piece loading the soft top box in my JL , while picking it up delivery car this weekend. Is this covered under warranty? The plastic doesn't stick any more, its rather loose.

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SouthCo

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I think the guys snapped this piece loading the soft top box in my JL , while picking it up delivery car this weekend. Is this covered under warranty? The plastic doesn't stick any more, its rather loose.

upload_2019-9-30_17-59-54.png
Since it was probably damaged while the box was being loaded, why are you looking to have it replaced under warranty? It's not defective it was damaged...
 
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Warz2k4

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Because I’m not paying for the damage I didn’t do. Would the dealership cover this?
 

SouthCo

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Because I’m not paying for the damage I didn’t do. Would the dealership cover this?
Are you saying this was damaged at the dealer? You didn't specify where you were picking the top up from... If it was done by guys at the dealership, you should definitely go back and speak to them. I would think they'd cover it...
 
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Warz2k4

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Too late, I wouldn’t have known until I got home to remove the box from the trunk
 
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Warz2k4

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Anyone know what part # is this?
 

MikeJLUR

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Since it was probably damaged while the box was being loaded, why are you looking to have it replaced under warranty? It's not defective it was damaged...
Agreed. Warranty is for defective.
 

Scott D Hall

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I think the guys snapped this piece loading the soft top box in my JL , while picking it up delivery car this weekend. Is this covered under warranty? The plastic doesn't stick any more, its rather loose.

upload_2019-9-30_17-59-54.png
I would think they would cover it. Have you called them? I would just say - " Look the box snagged on the plastic when your guys were loading the top box."

I tell you what, that box is jammed in there. I could hardly drive home, of course I am '6 4"... LOL.
 
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Warz2k4

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I found the part. I ordered it online. It’s $10.

I’m not gonna hassle my dealer who got me 8% over $10
 
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