Is anyone still having Carplay issues?

  1. Chemy350

    Chemy350 Well-Known Member

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    My JL is nearly 2 years old now. Carplay (8.4 inch screen) has cut in and out frequently since I purchased it. I like to use it for WAZE but with it disconnecting and reconnecting every few minutes, it's nearly impossible to use. About 30% of the time, I plug my phone in to the USB (and the phone is unlocked) and the car doesn't even recognize it... nothing happens, even after 10 or 20 minutes. I have changed cables, using an official apple cable made no difference. My fuses are pushed in.

    Just wondering if anyone else is having these issues rendering Carplay almost useless or I am in the room alone here?
     
  2. Gellie

    Gellie Well-Known Member

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    I have my Jeep for ~4 months. Just started having CarPlay problems. Same issues as yours. Was just about to change the cable to OEM.
     
  3. Adventure.AS

    Adventure.AS Well-Known Member

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    Which iPhone and iOS version are you using? Have you rebooted the phone?
     
  4. Rico1111

    Rico1111 Well-Known Member

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    Yup same boat....I just use the bluetooth now The carplay is a major letdown!
     
  5. Gellie

    Gellie Well-Known Member

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    Really disappointed. Was working perfectly until a month ago. Maybe it’s latest update to IOS?
     
  6. wranglerguyman

    wranglerguyman Well-Known Member

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    been using type c to lightning cable since I got the jeep and no issues so far. 2 years and 35k miles.
     
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  7. Gellie

    Gellie Well-Known Member

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    Is that a OEM cable? What iOS r u on?
     
  8. Rico1111

    Rico1111 Well-Known Member

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    I didn't update my phone because I had heard it may not play nice with the jeep system ...then it started to disconnect on my hour long commute to work at 4:30 am in the dark ...and I'd be unplugging and re-plugging phone while driving!!!! When that became a regular occurrence I honestly said to myself what a fkng PIA and just started using the blue tooth, which I might add always connects and stays connected. I love the system when it works but it doesn't work that often! I'm not willing to have the morons at the dealership take it either...it's my DD and not interested in having it sit until they get a chance to look at it. Sad I know but for all the good this jeep has there is def some parts that do not live up to the hooplah.
     
  9. wranglerguyman

    wranglerguyman Well-Known Member

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    Yeah, Apple just started including them in the most recent iPhones, but they had them out a couple of years before that. It's a quick charge cable so not only do I get a solid connection, I usually have my phone fully charged by the end of my half hour commute. Pricey cables but worth it imo.

    I'm on iOS 13.3.

    https://www.apple.com/shop/product/MKQ42AM/A/usb-c-to-lightning-cable-2-m
     
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  10. Gellie

    Gellie Well-Known Member

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    Thanks
     
  11. aprez27

    aprez27 Well-Known Member

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    No issue's since I switched to the cable that came with the phone. 24k miles. Last IOS update makes you use Siri now to change a playlist if you're still moving. You can no longer select a playlist while on the go.
     
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  12. ledzeppelin1977

    ledzeppelin1977 Active Member

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    Hi all,

    Same issues from the Android side of the world and I'll tell you it's not related to the cable in many cases. Like the OP said, 10% of the times I start the car it doesn't recognize the phone and will not do so unless I let the car sit off for a while, I don't know why it locks itself out like that.

    Also, I have used a ton of cables, from super cheap ones (USB 2.0) to super expensive ones (USB 3.0 and 3.1) and none change the frequency of this happening fyi...
     
  13. OP
    OP
    Chemy350

    Chemy350 Well-Known Member

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    I will try the recommended cable above, perhaps it will work. Thank you for the recommendation. The problem has been consistent for me for nearly 2 years. Many different iOS updates and cables. No obvious link to one particular thing causing this. Such a shame because Carplay is fantastic when it works.


    On a side note, is everyone plugging the USB into the the center console armrest area? Does anyone use the USB on the dash?
     
  14. mikej

    mikej Well-Known Member

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    No issues here. I’ve been using CarPlay since I got the Jeep about 1.5 yrs ago. Running iOS 13.3 and plugged into the USB port below the 8.4” display using an Anker USB-A to Lightning cable.
     
  15. Roy_Hobbs

    Roy_Hobbs Well-Known Member

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    Zero problems in the 10 months I’ve had my Jeep. I use carplay every time i get in my Jeep. I regularly use my iPhone 11 Max Pro or family members plug in (iPhone 8, XR, and X) haven’t seen a single issue.
     
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