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Interesting issue with dash going black

CsD

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So today, I hopped in, no more juice and started driving. The dash was black and was flashing almost like it was starting for the first time. Radio worked fine, everything was normal. Just couldn’t see the dash and the meters were constantly going all over the place. Attaching a short video….

Stopped at my local auto parts store to see if it was coding and it was not. Hopped back in to head home to research and now everything is operating normally. Issue lasted maybe 15 minutes and through 3 restarts. I did check all the fuses and they are all seated normally as well. Sitting at 18k miles. Going to call the dealer on Tuesday as well. Not sure if anyone else has had this odd issue. Still doing my Google searches. @JeepCares

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sentience

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Hope you get that resolved. Would guess it’s a software error if it came back, or maybe a loose hardware connection.

This is precisely the reason I dislike the digital dash. If the software or screen fails, there isn’t an analog fallback to tell the driver what their speed, or available fuel levels are, both critical to pilot the vehicle to either a safe location or their nearest repair shop.
 

JeepCares

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So today, I hopped in, no more juice and started driving. The dash was black and was flashing almost like it was starting for the first time. Radio worked fine, everything was normal. Just couldn’t see the dash and the meters were constantly going all over the place. Attaching a short video….

Stopped at my local auto parts store to see if it was coding and it was not. Hopped back in to head home to research and now everything is operating normally. Issue lasted maybe 15 minutes and through 3 restarts. I did check all the fuses and they are all seated normally as well. Sitting at 18k miles. Going to call the dealer on Tuesday as well. Not sure if anyone else has had this odd issue. Still doing my Google searches. @JeepCares

Thank you for tagging us. If you end up bringing your Jeep to a dealership for this concern and need our support, send us a private message.

Kate
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