I bought a new rear window (soft top)

[Mark Elliott]

My 2018 JL came with a hard top, I purchased a complete soft top from the dealer. As many others with a 2018 have said the rear tabs on both corners would come out while driving highway speeds. I tried, unsuccessfully , to have my dealer replace it. $313 later I got the new one with longer green tabs that stay in! Does anybody have the corporate number (Customer satisfaction), I may try to get them to reimburse me since it is/was a known problem, hence they changed them. I believe it’s only the 2018’s, maybe early 2019”s.

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[aldo98229]

Try @JeepCares

Perhaps they know the number.

Good luck.

 

[Frank R.]

Mine does the same thing, as did the one on my JK. To be honest I never gave it much thought, much less considered shelling out $300+ to rectify the situation. Between the top and side channels, that window isn't going anywhere - and if the situation arose that would cause it to come out, those little tabs aren't going to prevent that.

 

[JeepCares]

My 2018 JL came with a hard top, I purchased a complete soft top from the dealer. As many others with a 2018 have said the rear tabs on both corners would come out while driving highway speeds. I tried, unsuccessfully , to have my dealer replace it. $313 later I got the new one with longer green tabs that stay in! Does anybody have the corporate number (Customer satisfaction), I may try to get them to reimburse me since it is/was a known problem, hence they changed them. I believe it’s only the 2018’s, maybe early 2019”s.

Try @JeepCares

Perhaps they know the number.

Good luck.

Thanks for tagging us here.

You can call Jeep Cares directly at 877-426-5337 to discuss your options, Mark Elliott.

Kate
Jeep Cares

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