Hothead headliner installation warning

bajanut

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I have two extra sound assassin strips from mine in my garage (like the long piece before you cut it). If you want to cover shipping, I can just send them to you in some UPS envelope or something.
Now that is a cool dude that is willing to help a fellow Jeeper, you are probably the type that stops in the trail to help a stranded jeeper and would take one lug nut from each of your wheels so another jeeper with a lost wheel can make it out safely, Kudos.
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JohnT

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OK, you still are not getting it, and your analogy does not apply, But I will go another route to see if you can understand what I am saying.

In your bread example, it would not be a grocery store, it would be more like a deli.

The Deli buy loaves of bread from the grocery store or bakery. Then they cut up the loaves of bread in to so many slices. I bought a sandwich that uses 16 slices of bread from from a loaf that they cut in to 100 slices of bread. I lost 3 slices, and wanted to see if they could sell me 3 slices. Instead they offer to sell me 16 slices (which does NOT equal an entire loaf) for 2x the price they pay for a loaf.

Maybe you do understand and simply want to argue. If that is the case more power to you.

we obviously have different ideas of good customer service.

I am done wasting my time trying to explain to you.
who puts bread on their hardtop - i mean - it would make decent sound insulation but....
 

Viking Jeeper

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When installing the headliner on my LJ top I messed up one section. Called hothead and explained what I did and they sent me new velcro no charge. Sound assassin strips are simply strips of Noico that you can buy in bulk from Amazon. If I feel like I need headliner in my JL (on order) I will buy from Hothead again.
 

oceanblue2019

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A 12 pack of soda is $3. A single can is $1.25.

A box of 1000 bolts is $20. A package of 5 of them is $4

A 55 gallon of 10-30W oil is $160. A quart is $6.00

How is this any different?

Another point:

1) It was not their issue you had a problem that required replacement.
2) They responded with a offer of a solution.
3) You didn't like the price.

So this is bad service?

I just think you are an unreasonable customer.
 

Eddiecaboo

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I bought the Hothead Headliner kit and am very Happy with it.

I think they did you a favor by doing what they did.

Great Customer Service!!

.02
 
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Rock Krawler
 
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