Hello From JeepCares

[FrenchSSGTMike]

What ?!

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[JIMBOX]

Some people ordered a TESLA S3 and were told production time could take 2 YEARS--so what's the big beef ??
I ordered what I want and will wait for the delivery when JEEP production is complete--and I won't bitch about it--

I've bought too many new vehicles and there's nothing new here-

Sit down/sit back and shut up or do as JEEPCARE suggests

JIMBO

 

[JeepCares]

Welcome - Jasmine and Julie!

Pleas keep a lookout for the Uconnect issue that is causing our radios to crash. Mine has had problems since I purchased my 33k JLU a week ago. Any guidance will help out tremendously!

Appreciate tour presence here on the forum!

-JM

Hi jhnnymac,
We would like to hear more about this. Please send us a private message with additional details if you have not already.
Julie
Jeep Social Care Specialist

 

[Schmeegz]

Sent @JeepCares a PM, still awaiting a reply....

 

[Andrew_MI]

Hello JL owners,

We wanted to take time to introduce ourselves! Our team will be monitoring forum threads to keep an eye out for your concerns and proactively reaching out to offer support. As Jeep Social Care Specialists, we work in tandem with our dealerships and internal teams to assist in the best way possible. You can always tag us in a post or send us a private message. Either way, we are happy to help.

We're excited to be a part of this forum and to hear about your adventures as new JL owners!

Jasmine and Julie
Jeep Social Care Specialists

Hello Jeepcares,
The 8.4 in uconnect and it was supposed to have the "off road pages" on the large screen as well as the cluster, but right now only the cluster has it. Do we know the reason? or if there is supposed to be an update that will give me this feature?

 

[KaDeTime]

Sent @JeepCares a PM, still awaiting a reply....

I guess that Jeep don't Care @JeepDon'tCares

 

[Mattyp1214]

Hello.

Anyway you can elaborate as to why my vehicle has been in KZR status for the past 3 days and I still don't have an ETA.

I am in California. In order for it to be within "a few days of delivery" it has already traveled around 2,000 miles.

According to all tracking sources - they have NO explanation or info.

VIN: 1C4HJXFG9JW134842

I guess that Jeep don't Care @JeepDon'tCares

Probably because they are being overloaded with nonsense like this. Jeepcares isn’t supposed to be caring about your tracking. They are dealing with big issues that individual people are having with their specific vehicle.

Amazes me how easily people point the finger on this forum at @JAY @jeepdealerguy and @JeepCares these guys go out of their way to offer you guys a free service because they do care.

 

[JeepCares]

@JeepCares There are many of us (myself included) that have the Mopar 2" lift with varying degrees of bowing on the driver side. There is a lot of concern that this could pose a safety issue (liability for FCA). Can you please look into whether this is an acknowledged issue from Jeep, and any mitigation plans to address - if any? Thanks in advance for your assistance.

Hi Tintop,
We would like to gather more information on this. Please send us a private message with your VIN and additional details if you have not already.
Julie
Jeep Social Care Specialist

 

[simpleJL]

Probably because they are being overloaded with nonsense like this. Jeepcares isn’t supposed to be caring about your tracking. They are dealing with big issues that individual people are having with their specific vehicle.

Amazes me how easily people point the finger on this forum at @JAY @jeepdealerguy and @JeepCares these guys go out of their way to offer you guys a free service because they do care.

I didn't point a single finger at the admins here. The overall tracking system problems is definitely an issue everyone wants addressed and fixed.

Your response helped nothing.

Bye bye now.

 

[dond49]

Wow! That should clear up 90% of the questions in this thread....way to save the day!

Hi All,
I'm fairly new to the forum but have been up here every day checking all the info. My question is this: based on the Jeep timeline posted here, is it reasonable to expect that the 3.0L diesel will start production in August of 2018 or am I reading that wrong?

I live in Tucson, AZ and I plan to order a JLUR sometime this spring/summer hopefully after all the restrictions have been removed

 

[Schmeegz]

I think order banks will start in Aug but production won’t until Oct

 

[digitalbliss]

Hi All,
I'm fairly new to the forum but have been up here every day checking all the info. My question is this: based on the Jeep timeline posted here, is it reasonable to expect that the 3.0L diesel will start production in August of 2018 or am I reading that wrong?

I live in Tucson, AZ and I plan to order a JLUR sometime this spring/summer hopefully after all the restrictions have been removed

Also, it is reasonable to think they might start production in August, I wouldnt expect it to. Basically with unknown variables, constraints, set backs, etc... There is no telling if they will be able to keep on their original target schedule.

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