Wrangles
Well-Known Member
Not being thorough enough to find a disconnected wire is incompetent. Wires have been in vehicles for close to 100yrs now. A newly redesigned vehicle isn’t an excuse. The dealer shot the parts cannon at the issue.It’s a new platform. It’ll be a few years before the guys in the service bay will know what “common issues/fixes” are. The good news is folks on the forum who read about these solutions can share the information if something like this happens to them. Competency takes time...
Competence is gained through experience. Hiring and retaining experienced personnel costs money. Dealerships are a low cost operation all the while charging a premium hourly labor rate and selling high margin OEM parts. I’d be 100% ok paying the premium rate and an arm and a leg on parts if I knew they, dealerships, retained seasoned and competent technicians. But they don’t.
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