Having my Jeep serviced at a Toyota dealership

[JayCeeX2]

My Jeep only has about 2k miles on it, I purchased it in August 2020 so I want to get the oil changed and have the alignment done since I put on new wheels and tires.

Am I out of my mind to take it to my local Toyota dealer for this?

I have 2014 4Runner Limited that's had every service, recall etc done at the same dealership I purchased it new. I have a great relationship with my service advisor, he knows how picky I am (even have his private cell #) and they've always done me right. I can't say the same for other Toyota dealerships (or any others for that matter) that I've dealt with in the past.

Last time I was there I saw a JLU in line for service, asked my service advisor about it because I've only ever seen other Toyota's in for service. He suggested I bring my Jeep to them when I need service. I pretty much blew him off because I thought that it'd be silly to bring it there vs a Jeep dealership.

Well since then I've looked at reviews for local Jeep dealerships (Im in Fort Lauderdale, so I have several to choose from) service depts and none of them are good. Add that to all the stories Ive read on this forum and others with poor service from Jeep service depts and Im seriously thinking I will bring it to Toyota for regular service. (Oil, tire rotation, wheel alignments etc)

I also checked reviews for the Toyota dealership service dept I use, and has mostly good reviews. Way better than any of the Jeep dealerships.

So as I asked before - Am I out of my mind to take my JLU to my local Toyota dealer?

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[Rhinebeck01]

@JayCeeX2

Remember, you asked.....

The answer to your question is YES..

For that stuff, why go to any stealership, Jeep or otherwise...

 

[Steven Yates]

Unless it is for warranty purposes no one touches my baby but me because I don’t trust anyone at the stealership

 

[Some Random Guy]

If you have a good run of experiences with this toyota dealership, I’d vote go ahead. Bonus points for finding out if the owner also has a jeep dealership your preferred manager can get parts from.

 

[OldGuyNewJeep]

So as I asked before - Am I out of my mind to take my JLU to a dealer?

FTFY. And, yes.

 

[Blanco802]

I too say go for it If you prefer not to do your own work. Now if warranty items come up, I'm not sure how you'll deal with that, but if the jeep service around you get bad marks and you seem particular about the service you receive, go to the place that will make you happy.

 

[JayCeeX2]

@JayCeeX2

Remember, you asked.....

The answer to your question is YES..

For that stuff, why go to any stealership, Jeep or otherwise...

Yes I did, and that's ok. I know many of you are probably excellent garage mechanics but I'm not so for oil changes and alignment I prefer to take it some where. For the last 25 years Ive always been fortunate enough to own new vehicles and always serviced by the manufactures dealership.

 

[JayCeeX2]

If you have a good run of experiences with this toyota dealership, I’d vote go ahead. Bonus points for finding out if the owner also has a jeep dealership your preferred manager can get parts from.

Yes, 6 years of satisfaction. 6 years with the same service advisor. AutoNation owns the Toyota dealership, my service advisors sister is the warranty administrator at a nearby Jeep dealership, also AutoNation. So my service advisor has a direct in for anything Jeep. I wanted to take my Jeep there to be serviced but man the reviews...

 

[Rhinebeck01]

Yes I did, and that's ok. I know many of you are probably excellent garage mechanics but I'm not so for oil changes and alignment I prefer to take it some where. For the last 25 years Ive always been fortunate enough to own new vehicles and always serviced by the manufactures dealership.

@JayCeeX2

I hear you.... I hear you saying you do not want to do yourself..... BUT, as a Florida resident (I have a place there too) , you know there are literally a zillion little Mom&Pop shops that can do your extremely simple to do, oil change... do it well, do it right, personalized service and more and for way way way way less $ then a stealership will charge you.

As for your alignment.... you probably don't even need an alignment. Find a small Mom&Pop shop that deals lots with Jeeps (there are many in Florida) and let them eval whether you actually need an alignment..

As for your warranty work... you really have no other choice... go to a Jeep dealer.

.

 

[RedundanT]

IF your going to pay a dealer to do basic maintenance then use a Jeep dealer. Why? Because it will get you in good with them when it comes time to do warranty work, OR have that "issue" that probably wouldn't be covered under warranty. Your ToyCar dealer don't give a rats ass about your rig.

 

[2manyhobbies]

New wheels and tires on a 2,000 mile old vehicle should not require an alignment. I’m sure they will take your money, but in my opinion, it is a waste. There are only two adjustments on a wrangler that is stock - toe in and steering wheel centering.
I know that my 4xe comes with free oil changes. Not sure why you would pay someone else if you could get it for free unless you there is some major inconvenience factor by using the Jeep dealer.

 

[Roky]

My Jeep only has about 2k miles on it, I purchased it in August 2020 so I want to get the oil changed and have the alignment done since I put on new wheels and tires.

Am I out of my mind to take it to my local Toyota dealer for this?

I have 2014 4Runner Limited that's had every service, recall etc done at the same dealership I purchased it new. I have a great relationship with my service advisor, he knows how picky I am (even have his private cell #) and they've always done me right. I can't say the same for other Toyota dealerships (or any others for that matter) that I've dealt with in the past.

Last time I was there I saw a JLU in line for service, asked my service advisor about it because I've only ever seen other Toyota's in for service. He suggested I bring my Jeep to them when I need service. I pretty much blew him off because I thought that it'd be silly to bring it there vs a Jeep dealership.

Well since then I've looked at reviews for local Jeep dealerships (Im in Fort Lauderdale, so I have several to choose from) service depts and none of them are good. Add that to all the stories Ive read on this forum and others with poor service from Jeep service depts and Im seriously thinking I will bring it to Toyota for regular service. (Oil, tire rotation, wheel alignments etc)

I also checked reviews for the Toyota dealership service dept I use, and has mostly good reviews. Way better than any of the Jeep dealerships.

So as I asked before - Am I out of my mind to take my JLU to my local Toyota dealer?

Take it wherever you’re comfortable for oil change. Who knows maybe they’ll know to use 5 quarts instead of 6............. also there’s no need for an alignment if all you did was change tires.........

 

[JayCeeX2]

@Rhinebeck01

There are lots of mom/pop type shops nearby, Im just not familiar with any of them. With the exception of one, Mr Wheels. And one of the things they specialize in is anything aftermarket for Jeeps (and 4Runners) but they are just so busy I'd have to drop it off and probably not get it back till next day or day after that.


@RedundanT

Your ToyCar dealer don't give a rats ass about your rig.

Well IMO, no one is going to care for any of my vehicles as much as I do. Ive built some trust with my Toyota service advisor that I don't have with any other shop at this time.

@2manyhobbies

No free oil changes for me that Im aware of. I did purchase my 2020 JLU used, albeit only had 200 miles on it when I bought it. Previous owner had it for a week, traded it in because didn't like the process for removing the softop. First sale on Aug 18, second sale August 29th.

@Roky

New tires, wheels and steering stabilizer. Have no idea if that matters, Ive just always got new alignment with new wheels and tires, no matter how new.

 

[Roky]

@Rhinebeck01

There are lots of mom/pop type shops nearby, Im just not familiar with any of them. With the exception of one, Mr Wheels. And one of the things they specialize in is anything aftermarket for Jeeps (and 4Runners) but they are just so busy I'd have to drop it off and probably not get it back till next day or day after that.


@RedundanT



Well IMO, no one is going to care for any of my vehicles as much as I do. Ive built some trust with my Toyota service advisor that I don't have with any other shop at this time.

@2manyhobbies

No free oil changes for me that Im aware of. I did purchase my 2020 JLU used, albeit only had 200 miles on it when I bought it. Previous owner had it for a week, traded it in because didn't like the process for removing the softop. First sale on Aug 18, second sale August 29th.

@Roky

New tires, wheels and steering stabilizer. Have no idea if that matters, Ive just always got new alignment with new wheels and tires, no matter how new.

None of that affects alignment, but I’m not telling you what to do, just a friendly heads up.......

 

[aldo98229]

If I’m not taking my vehicle to an authorized dealership, I am skipping the dealer altogether.

There are plenty of qualified, honest independent garages everywhere.

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