Hard top wind noise

[Smarrtazz]

So I went to the dealer yesterday Ferman Jeep in New Port Richey and I could not believe how this appointment went.
The service manager came out and told me that they took it for a drive and that he had the air conditioning set on 7 and he could not hear it. I thought he was joking at first and then realized he was not. I then told him if he drove it with the fan off he would then realize that it would still sound like the fan was on and he said he thinks it’s acceptable.
I then showed him what was wrong. I told him, look at the gap on the sides of the windshield. See how it it tight on one end and wider on the other? You need to take out the 4 bolts across the top and lower the windshield so you can gain access to the hinge bolts. Then loosen the hinge bolts so you can move the hinge back a little so the gap evens up compressing the gasket seal evenly. He the said, oh that is how you lower it? Then he said that he did not want to touch it because there was no bulletin from Jeep and he might make it worse??
He then proceeded to tell me that he doesn’t doubt what I was telling him though because “They really slammed out these first JL’s”. Are you kidding me? Even if that was his true opinion should he really say this to a guy that just spent 53k on a new Jeep?
Looks like I will need to do this myself. Unbelievable!

That sucks! It’s not surprising that he didn’t know what he was talking about, there’s a bit of cluelessness going around with some of the dealers. As @jericbarg said, it’s probably going to be easier for you to fix it yourself.

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[Phillyfisher]

As someone who always fixes our stuff around the house, I really appreciate those who take the time to figure how to fix Jeep issues. I wonder how long it will take Jeep to start producing TSB’s on known issues like these.

 

[DanW]

I drove around yesterday and have determined that the only time there is excess wind noise is when the wind is gusting or crossing. Normal driving, 40-50mph, normal, light or no wind conditions produces no extra noise over my JK. I do think it is more sensitive to higher winds, gusting winds, or crosswinds. Besides, the soft top will be on in a month or less, and the doors off not long after that. No worries then!

 

[Dynomite1371]

+1000^^^^^^^^^ Same with oil, tire rotations and any other small adjustments! I know more than them.

 

[DanW]

As someone who always fixes our stuff around the house, I really appreciate those who take the time to figure how to fix Jeep issues. I wonder how long it will take Jeep to start producing TSB’s on known issues like these.

Not long. I'm sure they are starting to get them now.

 

[Kenc]

That sucks! It’s not surprising that he didn’t know what he was talking about, there’s a bit of cluelessness going around with some of the dealers. As @jericbarg said, it’s probably going to be easier for you to fix it yourself.

Agreed. I just wanted it on record that there was a problem in case it turns into something else down the road.
Just amazed at the response. I guess I shouldn’t be surprised anymore as it seems that is how the world is today.

 

[Smarrtazz]

Agreed. I just wanted it on record that there was a problem in case it turns into something else down the road.
Just amazed at the response. I guess I shouldn’t be surprised anymore as it seems that is how the world is today.

Well that’s a good idea to document it, but made it a bit frustrating for you :cwl:

 

[jman]

My bad, the name is second skin,

They've made two updates to this product. The new one is called the four skin.

 

[vintage38]

Hello everyone,

If anyone is experiencing what they believe to be excessive wind noise in their vehicle, please send us a private message with the following details:

VIN
Current mileage
Preferred dealer
Where you hear the noise coming from

Thank you ,

Julie
Jeep Social Care Specialist

Good to see Jeep Cares. Any thoughts on a fix or is this a adjustment issue. Also for those that have a Jeep on order with Hard tops, will this issue be a delay for us ? Thanks

 

[Smarrtazz]

They've made two updates to this product. The new one is called the four skin.

:cwl:

 

[jman]

If it's fixable, it would be unusual for a design issue to make it all the way into production w/o being caught. That makes me think it's a supplier quality and/or assembly issue. Glad I'm waiting until summer.

You are correct. I've driven 5 JLs now and they were all much more quiet than your average JK.

Someone on the line is slacking

 

[James]

They've made two updates to this product. The new one is called the four skin.

Thank you for the update!

It works really well!
Anyone who owns a TJ with a hardtop know all too well, while on the fwy it is hard to hear someone while talking on your cell phone and that is if you are using a headset.

After I installed this and I did my headliner in a rubber pad material, I can talk on speaker phone while on the FWY no problem.
You do not hear rocks hitting the bottom of your body while on the trail once it is installed.
The one draw back is if you have something that is making a noise and ready to break you typically won’t know until it’s too late.
It was well worth the money in my opinion

 

[JeepCares]

Good to see Jeep Cares. Any thoughts on a fix or is this a adjustment issue. Also for those that have a Jeep on order with Hard tops, will this issue be a delay for us ? Thanks

We appreciate your quest for this knowledge, vintage38. However, as members of the customer care team, we are not mechanically trained. We cannot speculate on what the fix may be, nor if this will affect models with different specifications. We are working on gathering more information at this point to see if our teams are able to assist.
Julie
Jeep Social Care Specialist

 

[ricku]

Maybe JEEP should issue a TSB to the dealers on this issue. Sounds like some adjustments on the vehicle could solve the problem.
Are you listening, JEEP ?

 

[Smarrtazz]

I may have missed this, but have any of our beloved forum members posted a video of the ‘fix’ for the windshield?

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