Sponsored

Giving your baby to the dealer

Jamied

Member
Joined
Aug 19, 2020
Threads
2
Messages
9
Reaction score
2
Location
North Jersey
Vehicle(s)
Jeep Rubicon
Well it's 19'F up here in the north east, so I said, why not let the dealer do an oil change, after all its FREE with my new Jeep JL. And here's what you get for free.....There was more oil on the motor and undercarriage then was removed...I knew I smelled something cooking on my way to work this morning....In the defense of the service manager, he did say to bring it in and they would clean it up. I sent him the pictures and told him to bust chops on the tech who did the job, poor workmanship to say the least.

EDDA4A89-873D-45EB-BF09-5ACD5A92236F.jpeg


3676424C-BEC7-4728-88DE-6D44D321E7AB.jpeg


719EE5EA-E4FF-45DA-A851-387933EB3E73.jpeg


447E0ADF-DF59-42EA-B303-67D1155C77CA.jpeg
Sponsored

 

GtX

Well-Known Member
First Name
David
Joined
Nov 9, 2019
Threads
8
Messages
1,912
Reaction score
3,008
Location
Illinois
Vehicle(s)
2020 JLUR 3.0D
Occupation
Working for the man.
Vehicle Showcase
1
Yep. Those free oil change are more expensive than doing it yourself. 6 qts instead of 5, wrong viscosity, and oil all over your rig seem pretty common. You got what you paid for.
 
OP
OP
Jamied

Jamied

Member
Joined
Aug 19, 2020
Threads
2
Messages
9
Reaction score
2
Location
North Jersey
Vehicle(s)
Jeep Rubicon
I asked the service manager to ensure they don't put more than 5qts, guess what's on the paperwork....but I checked the dipstick, looks ok, it's right at the top.
 

jeepoch

Well-Known Member
First Name
Jay
Joined
Nov 13, 2019
Threads
1
Messages
951
Reaction score
2,687
Location
Longmont, CO
Vehicle(s)
2019 JL Wrangler Sport S 3.6L Auto 2 door, 2.5" lift, 35s
@Jamied,

I've let the dealership perform one free oil change. Got home and checked the level. Yep six quarts, oil was about a quarter inch up the cable. I then personally drained and filled with Mobil 1 Advanced Protection, exactly five quarts. Dipstick now reads at the top of the full mark. Nothing on the cable.

I've since performed three more oil changes in my garage. Easy peasy, lemon squeezy. Oil and air filters are very simple as well. No spills, no screwups, just the pleasure of knowing it's done right.

I'll perhaps let the dealer drain and fill the differentials but even then I'll be squeemish. However, never again will they change my engine oil. Not going to happen.

Jay
 

Sponsored

OP
OP
Jamied

Jamied

Member
Joined
Aug 19, 2020
Threads
2
Messages
9
Reaction score
2
Location
North Jersey
Vehicle(s)
Jeep Rubicon
It's hard to find good help these days........Service is what sets you apart from everyone else.
 
OP
OP
Jamied

Jamied

Member
Joined
Aug 19, 2020
Threads
2
Messages
9
Reaction score
2
Location
North Jersey
Vehicle(s)
Jeep Rubicon
I've done the differentials, easier than engine oil changes.
 

Petey

Well-Known Member
First Name
Pete
Joined
Oct 10, 2020
Threads
10
Messages
721
Reaction score
392
Location
Miami
Vehicle(s)
2020 jl sport manual
Well it's 19'F up here in the north east, so I said, why not let the dealer do an oil change, after all its FREE with my new Jeep JL. And here's what you get for free.....There was more oil on the motor and undercarriage then was removed...I knew I smelled something cooking on my way to work this morning....In the defense of the service manager, he did say to bring it in and they would clean it up. I sent him the pictures and told him to bust chops on the tech who did the job, poor workmanship to say the least.

Jeep Wrangler JL Giving your baby to the dealer 447E0ADF-DF59-42EA-B303-67D1155C77CA


Jeep Wrangler JL Giving your baby to the dealer 447E0ADF-DF59-42EA-B303-67D1155C77CA


Jeep Wrangler JL Giving your baby to the dealer 447E0ADF-DF59-42EA-B303-67D1155C77CA


Jeep Wrangler JL Giving your baby to the dealer 447E0ADF-DF59-42EA-B303-67D1155C77CA
I cant even explain to myself how did they that much oil on so many places.
 

Mike921921

Well-Known Member
Joined
Dec 9, 2020
Threads
0
Messages
180
Reaction score
206
Location
US
Vehicle(s)
2020 Jeep
Yeah, I'm going to bypass the free oil changes - just an unnecessary risk. It's a sad commentary when you worry about the dealer service dept. making more problems than they solve. 😔
 

Sponsored

Windshieldfarmer

Well-Known Member
First Name
Randy
Joined
Feb 27, 2020
Threads
0
Messages
1,454
Reaction score
2,066
Location
Wichita, Ks
Vehicle(s)
2015 JKU, 2020 JlU on order
Yep - took mine in for the first service last month...about 10 ounces overfilled. The undercarriage was a mess. Lesson learned.
 

OregonJeepGuy

Well-Known Member
Joined
Jul 11, 2018
Threads
8
Messages
147
Reaction score
293
Location
Oregon, duh!
Vehicle(s)
2018 JLUS Sting Gray
Occupation
Old retired guy
In my case the tech didn’t tighten the oil filter cap on my first “free” change. However much oil they did put in was blown out all over the engine bay by the time I got home. The service manager sent their head guy out to my house, refilled it in the driveway, took it back to the dealership and steam cleaned it, then delivered it back to my driveway. They made it good, but that was the last time they had anything to do with the fluids; I do it all myself now.
 
Last edited:

Headbarcode

Well-Known Member
First Name
Mike
Joined
Aug 16, 2018
Threads
26
Messages
7,782
Reaction score
17,829
Location
LI, New York
Vehicle(s)
2019 JLUR Stingray 2.0 turbo
Vehicle Showcase
1
I asked the service manager to ensure they don't put more than 5qts, guess what's on the paperwork....but I checked the dipstick, looks ok, it's right at the top.
Yeah, the 6th quart is all over the jeep and driveway. I very happily walked away from my allotted freebies.
 

JLJeeper

Well-Known Member
First Name
Mark
Joined
Aug 31, 2020
Threads
1
Messages
83
Reaction score
144
Location
Reno
Vehicle(s)
Rubicon 2021 2-Door
Occupation
Retired
Anytime I read anything about oil changes and dealerships on this forum it just reinforces my belief in doing ALL my own maintenance.
Sponsored

 
 



Top