LeoTheDragon
Well-Known Member
- Joined
- Sep 18, 2018
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- In my Jeep
- Vehicle(s)
- 2019 JLUR
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- #1
Hey guys, I'm creating this thread so that everyone who is thinking about getting an extended warranty sees this and gives Tom Winkels @ Hayes Jeep a call (I'll provide his contact below). Full disclosure, I purchased my Jeep at another dealership but purchased the Mopar Max Care Lifetime Warranty from Tom before it got discontinued (ended 12/1). I picked up my Jeep on 11/28 and without going into too much detail, I went through a bit of drama regarding this issue. Luckily I stumbled onto Tom's contact info and reached out to him last minute. He got back to me and ended up completely turning around a really unfortunate situation I was in. He went above and beyond anything I would expect any person working at a car dealership would do. His service floored me and I can't put into words how thankful I am.
Unfortunately the lifetime warranty is no longer being offered, but there are probably people who still are picking up other extended warranties now or in the future. Please give Tom a call to see what he can do for you before pulling the trigger - based on my experience with him, you'll be hard pressed to find a better deal (and more importantly attitude and service) than what he offers.
My only regret is not reaching out to Hayes about purchasing the Jeep. I can't speak on that side of the experience, but I don't doubt it would have been similar.
Tom Winkels
Finance Manager
Hayes Jeep
3718 Stadium Drive
Kalamazoo, Mi 49008
Direct Contact Info:
[email protected]
269-385-1116
Unfortunately the lifetime warranty is no longer being offered, but there are probably people who still are picking up other extended warranties now or in the future. Please give Tom a call to see what he can do for you before pulling the trigger - based on my experience with him, you'll be hard pressed to find a better deal (and more importantly attitude and service) than what he offers.
My only regret is not reaching out to Hayes about purchasing the Jeep. I can't speak on that side of the experience, but I don't doubt it would have been similar.
Tom Winkels
Finance Manager
Hayes Jeep
3718 Stadium Drive
Kalamazoo, Mi 49008
Direct Contact Info:
[email protected]
269-385-1116
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