Gauge cluster completely off

eeescarlito

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So I got into my JL sport with a 6 speed manual and started it and noticed my gauges are completely off. All lights are off and none of the needles move. Also when I turn both the headlights and fog lights on only the headlights will turn on. But the fog lights still work in the middle position. And ESS isn’t working at all. Everything else in my Jeep works as it should even the radio/Bluetooth.

I’ve disconnected the batteries and reset the power but that had no effect. Any help would be appreciated.
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Chipe

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So I got into my JL sport with a 6 speed manual and started it and noticed my gauges are completely off. All lights are off and none of the needles move. Also when I turn both the headlights and fog lights on only the headlights will turn on. But the fog lights still work in the middle position. And ESS isn’t working at all. Everything else in my Jeep works as it should even the radio/Bluetooth.

I’ve disconnected the batteries and reset the power but that had no effect. Any help would be appreciated.
Have you done the "make sure every fuse is inserted tight" ritual? If not, go to your fuse box and m ake sure every one of those little (and big) suckers are seated.
 
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eeescarlito

eeescarlito

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Have you done the "make sure every fuse is inserted tight" ritual? If not, go to your fuse box and m ake sure every one of those little (and big) suckers are seated.
I have not actually, all I did was a visual inspection to see if any were blown. Will do this in the morning before work. Thanks for the idea
 

JeepCares

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So I got into my JL sport with a 6 speed manual and started it and noticed my gauges are completely off. All lights are off and none of the needles move. Also when I turn both the headlights and fog lights on only the headlights will turn on. But the fog lights still work in the middle position. And ESS isn’t working at all. Everything else in my Jeep works as it should even the radio/Bluetooth.

I’ve disconnected the batteries and reset the power but that had no effect. Any help would be appreciated.
Hi Carlos,
We're sorry to hear that you're experiencing this. Are you considering having your dealer take a closer look? If so, please keep us updated. Feel free to send us a private message if you need any assistance throughout your dealer visit.
Alex
JeepCares
 
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eeescarlito

eeescarlito

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Hi Carlos,
We're sorry to hear that you're experiencing this. Are you considering having your dealer take a closer look? If so, please keep us updated. Feel free to send us a private message if you need any assistance throughout your dealer visit.
Alex
JeepCares
I have an appointment with the dealer this 16th, will keep the thread updated when I visit. Thank you
 

JeepCares

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I have an appointment with the dealer this 16th, will keep the thread updated when I visit. Thank you
Sounds good, Carlos.
Alex
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eeescarlito

eeescarlito

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Sounds good, Carlos.
Alex
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Jeep is at the dealer since last Saturday. Kind of worked out because it needed to be brought in for a recall on the steering damper. Got an update that they were waiting on a brand new instrument cluster to come in, so far no complaints!
 

JeepCares

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Jeep is at the dealer since last Saturday. Kind of worked out because it needed to be brought in for a recall on the steering damper. Got an update that they were waiting on a brand new instrument cluster to come in, so far no complaints!
Thank you for the update, Carlos. We're happy to hear that your experience with your dealer has been pleasant. Please let us know if you need any assistance.
Alex
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eeescarlito

eeescarlito

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Thank you for the update, Carlos. We're happy to hear that your experience with your dealer has been pleasant. Please let us know if you need any assistance.
Alex
JeepCares
So far the dealership is still waiting for a new instrument cluster to come in. It’s been about 2-3 weeks waiting, does this sound right?
 

JeepCares

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So far the dealership is still waiting for a new instrument cluster to come in. It’s been about 2-3 weeks waiting, does this sound right?
Hi Carlos,
Our team does not have access to parts availability, so we would not be able to speculate on whether this time period is normal for delivery. If you'd like, we can connect you with a Case Specialist to check on part availability for you. Please feel free to PM us.
Alex
JeepCares
 
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