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FCA / Jeep Corporate is HORRIBLE. (Pray you don't have a serious problem)**update page 5**
Mastergmac
Well-Known Member
Can you out the dealer that did this to you? I for one would like to know the dealer name and address that butchered this entire job and screwed you over.
GearWhore
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jaswifty
Active Member
- Thread starter
- #81
I've had it back for about a week after the last trip to the dealership. Its running but sounds like it has an exhaust leak. Both front fenders need replaced and still has hoses not clamped in place. The a/c isn't working so its going to have to go back. My Jeep was NEW before taking it to the dealer and now its just sad.
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jaswifty
Active Member
- Thread starter
- #83
Last update, after 164 days I'm done with the dealership working on the jeep. Picked it up last Saturday after they repainted the grill and replaced the front fenders they damaged only to go down the road to have the inner fender liners blow back into the tires. I guess they didn't think they needed bolted back on. Just one more damaged part on what was a new jeep. BUT.... the real reason for this post is to let everyone know that jeep settled the lawsuit. Our lawyer was amazing and did everything he said he was going to do.
TheBirdie72
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When praying for your Jeep didnāt work, I started praying for your lawyer. Youāre welcome!FCA / Jeep Corporate is HORRIBLE. (Pray you don't have a serious problem)
As you suggestā¦ Trust in prayer.
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Covet
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Yep, agreed, lived it with my 392. Caring isn't likely to happen. Hoping your Attorney can compel them to act.
Dgr401
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FCA Customer Care is a joke. After 5 phone calls and no results at all they really are incapable of listening and resolving problems. I got the impression that the 4 different reps just didnāt care. A total waste of time.
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jaswifty
Active Member
- Thread starter
- #88
At one point I started calling twice a day for over a month and every time asked for a manager. It took 78 days for a manager to call us back and he was as bad as all the case managers. I learned from my attorney how bad Jeep is. All these people buying new jeep from a company that will not back them. I have a year old jeep that will never be right, but my attorney made them pay.
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