Excessive bowing issue with Mopar lift kit springs for JL

[JayV]

But did they at least recharge the flux capacitor?

No...their flux capacitor guy had the day off also.

Sponsored

 

[JLWF Dealer Guy]

No...their flux capacitor guy had the day off also.

F#ck clowns.....

 

[JayV]

F#ck clowns.....

If the solution to the spring bowing was up up their ass, they would have found it.

 

[JLWF Dealer Guy]

If the solution to the spring bowing was up up their ass, they would have found it.

Literally laughed out loud sitting here at the bar from that one. Getting a crazy look now from my fellow patrons....

 

[JayV]

Literally laughed out loud sitting here at the bar from that one. Getting a crazy look now from my fellow patrons....

Just call them a bunch of f*ck clowns.

 

[bkjolly]

The more I read this thread the more I'm convinced I'm going to use a different lift now. I mean if Rock Krawler is coming out with a fix before Mopar then I'm more confident going with their kit vs the Mopar kit.

 

[Texas_Yote]

The more I read this thread the more I'm convinced I'm going to use a different lift now. I mean if Rock Krawler is coming out with a fix before Mopar then I'm more confident going with their kit vs the Mopar kit.

Just buy my Mopar lift from me. It's uninstalled and waiting for someone to put it on and go "why the fuck is the spring bent!"

 

[bkjolly]

Just buy my Mopar lift from me. It's uninstalled and waiting for someone to put it on and go "why the fuck is the spring bent!"

Lol I'm waiting for the Diesel to release so hopefully there will be a lot of good options by the time that happens.

 

[msujedi]

This is a problem with the design of the spring bases on the JL. They only support the spring part way then give out and drop the support way too early. This dropout allows the spring to cant in to the relieved area of the base and thus, causes the spring to angle out on the Jeep. From there the top is brought back in, causing the bow.

Also, the bases are completely different from left to right. The right side spring has a built in 3/8" "spacer". The speculation is that it is to compensate for factory "lean". It also doesn't have nearly as radical of a slope on the spring ramp and the "relief" is less than the drivers side which lessens the bow. I had everyone in the shop, including another local prime time installer that was invited over to partake in the analysis. We all agree it's a failure in the spring base design.

Sounds like there should be a recall for these spring base perches. Any word on that? In the mean time, have you tried grinding the ramp down on engine side of the perch as a temporary fix?

I'm using factory springs with a RC spacer lift, and I'm getting a slight bow on the driver side. While it isn't as big of a problem as some of the pictures I've seen, I want my rig to be right.

 

[Texas_Yote]

Sounds like there should be a recall for these spring base perches. Any word on that? In the mean time, have you tried grinding the ramp down on engine side of the perch as a temporary fix?

I'm using factory springs with a RC spacer lift, and I'm getting a slight bow on the driver side. While it isn't as big of a problem as some of the pictures I've seen, I want my rig to be right.

I've asked Mopar directly on their website and @JeepCares here about a fix coming.

First, they will not admit any issue exists; full stop, they act like its an install issue and the product is fine.

Second, in an early post they did make mention that there may be some spring issues with early production kit. But when given my kit info and production date they said they are not sure and I should install the kit; then if there were issues I should take it to the dealer. So according to them there "may be issues with SOME early kits" but there is no way for them to know which ones. Like Nancy Pelosi "you have to sign the bill first to find out whats in it..."

Lastly, they have never once said there was a fix coming. It is 100% word of mouth...zero absolutely zero evidence other than "i spoke to a friend who spoke to Mopar" that a fix is coming. I've heard early May, early April, Late March etc... Nothing from Mopar has come out....

 

[Mattyp1214]

I've asked Mopar directly on their website and @JeepCares here about a fix coming.

First, they will not admit any issue exists; full stop, they act like its an install issue and the product is fine.

Second, in an early post they did make mention that there may be some spring issues with early production kit. But when given my kit info and production date they said they are not sure and I should install the kit; then if there were issues I should take it to the dealer. So according to them there "may be issues with SOME early kits" but there is no way for them to know which ones. Like Nancy Pelosi "you have to sign the bill first to find out whats in it..."

Lastly, they have never once said there was a fix coming. It is 100% word of mouth...zero absolutely zero evidence other than "i spoke to a friend who spoke to Mopar" that a fix is coming. I've heard early May, early April, Late March etc... Nothing from Mopar has come out....

Do you have a star case? Have you taken it to the dealer?
My case managers name is Ashley, if you have a case (which if you are going on a rant claiming they are telling you a bunch of lies I’d assume you do or you are lying) contact her and ask for her to handle your case as well her contact information is 844-533-7928 Ext. 82015.
She has told me they know the part that is the problem (the perch), they have a new part that has a part number, but cannot give me an exact time frame of when we can get the part. Probably because it’s being produced.
So before you say there is no evidence maybe do your due diligence and give jeep a chance first. Go through the process of getting it documented, looked at by jeep and a case manager to get it fixed.
If your dealer says nothing is wrong then find a new dealer. My dealer does quite a few lifts, they are an aev dealer too, as soon as I took it in they were like wtf is that!

 

[Pressurized]

Sounds like there should be a recall for these spring base perches. Any word on that? In the mean time, have you tried grinding the ramp down on engine side of the perch as a temporary fix?

I'm using factory springs with a RC spacer lift, and I'm getting a slight bow on the driver side. While it isn't as big of a problem as some of the pictures I've seen, I want my rig to be right.

The only thing we have done so far is to keep using the factory bases instead of the ones in the Mopar kit. They are softer and don't cause as much bow. I think we are more interested in seeing what the other MFG's come up with before trying to mod these.

I've asked Mopar directly on their website and @JeepCares here about a fix coming.

First, they will not admit any issue exists; full stop, they act like its an install issue and the product is fine.

Second, in an early post they did make mention that there may be some spring issues with early production kit. But when given my kit info and production date they said they are not sure and I should install the kit; then if there were issues I should take it to the dealer. So according to them there "may be issues with SOME early kits" but there is no way for them to know which ones. Like Nancy Pelosi "you have to sign the bill first to find out whats in it..."

Lastly, they have never once said there was a fix coming. It is 100% word of mouth...zero absolutely zero evidence other than "i spoke to a friend who spoke to Mopar" that a fix is coming. I've heard early May, early April, Late March etc... Nothing from Mopar has come out....

I agree, just hearsay... And we have also heard them say "it's by design." I'm not sure there is anything coming from Mopar, but sure hope there is. But we have had some kits that are so bad the spring is solidly rubbing on the bump stop tube at all times.

 

[Mattyp1214]

The only thing we have done so far is to keep using the factory bases instead of the ones in the Mopar kit. They are softer and don't cause as much bow. I think we are more interested in seeing what the other MFG's come up with before trying to mod these.



I agree, just hearsay... And we have also heard them say "it's by design." I'm not sure there is anything coming from Mopar. But we have had some kits that are so bad the spring is solidly rubbing on the bump stop tube at all times.

It’s not hearsay see my above post. They are aware, and making a part to fix it.

Do you have a star case? Have you taken it to the dealer?
My case managers name is Ashley, if you have a case (which if you are going on a rant claiming they are telling you a bunch of lies I’d assume you do or you are lying) contact her and ask for her to handle your case as well her contact information is 844-533-7928 Ext. 82015.
She has told me they know the part that is the problem (the perch), they have a new part that has a part number, but cannot give me an exact time frame of when we can get the part. Probably because it’s being produced.
So before you say there is no evidence maybe do your due diligence and give jeep a chance first. Go through the process of getting it documented, looked at by jeep and a case manager to get it fixed.
If your dealer says nothing is wrong then find a new dealer. My dealer does quite a few lifts, they are an aev dealer too, as soon as I took it in they were like wtf is that!

 

[Texas_Yote]

Do you have a star case? Have you taken it to the dealer?
My case managers name is Ashley, if you have a case (which if you are going on a rant claiming they are telling you a bunch of lies I’d assume you do or you are lying) contact her and ask for her to handle your case as well her contact information is 844-533-7928 Ext. 82015.
She has told me they know the part that is the problem (the perch), they have a new part that has a part number, but cannot give me an exact time frame of when we can get the part. Probably because it’s being produced.
So before you say there is no evidence maybe do your due diligence and give jeep a chance first. Go through the process of getting it documented, looked at by jeep and a case manager to get it fixed.
If your dealer says nothing is wrong then find a new dealer. My dealer does quite a few lifts, they are an aev dealer too, as soon as I took it in they were like wtf is that!

I never say they were lying did I? Maybe you should re-read what I wrote before you put words in my mouth and then call me a liar.

I have had the kit sitting in my garage since early February...There is NO way I will install it when they are clearly defective. It will NOT go on until either 1. Mopar says my lift is NOT going to be part of the early batches with a defunct spring and/or 2. There is a fix in place. This is my wife's daily driver and I REFUSE to put a product on a $50k Jeep with a very well known and documented issue history. Once the so called fix is out, I will gladly install the kit. I am not going to put it on only to have to immediately remove it...

There is no evidence of a part number or production of a new part. You can't even provide proof... yet again another "i heard from someone that..." Feel free to provide a screen shot of anyone at Mopar admitting there is an issue and a fix is on the way. And BTW, you saying you heard from someone that there is a fix coming is the very definition of hearsay... Unless that is a lie but I am sure you have screen shots of your conversation with them...

Attached are screenshots of me clearly asking Jeep Cares and Mopar with screen shots of my bar code with production dates if they could identify if my kit fell in the early production dates they identified with issues. They say no, and go have a dealer install it....

Mopar's quote " if there was a defect with a part you would be notified by mail.." Anyone received a letter yet?

 

[Mattyp1214]

I never say they were lying did I? Maybe you should re-read what I wrote before you put words in my mouth and then call me a liar.

I have had the kit sitting in my garage since early February...There is NO way I will install it when they are clearly defective. It will NOT go on until either 1. Mopar says my lift is NOT going to be part of the early batches with a defunct spring and/or 2. There is a fix in place. This is my wife's daily driver and I REFUSE to put a product on a $50k Jeep with a very well known and documented issue history. Once the so called fix is out, I will gladly install the kit. I am not going to put it on only to have to immediately remove it...

There is no evidence of a part number or production of a new part. You can't even provide proof... yet again another "i heard from someone that..." Feel free to provide a screen shot of anyone at Mopar admitting there is an issue and a fix is on the way. And BTW, you saying you heard from someone that there is a fix coming is the very definition of hearsay... Unless that is a lie but I am sure you have screen shots of your conversation with them...

Attached are screenshots of me clearly asking Jeep Cares and Mopar with screen shots of my bar code with production dates if they could identify if my kit fell in the early production dates they identified with issues. They say no, and go have a dealer install it....

Mopar's quote " if there was a defect with a part you would be notified by mail.." Anyone received a letter yet?

Look chill out. I am just trying to clear up the confusion that jeep/mopar isn't aware of it, thinks there isn't an issue, doesn't car, or the laundry list of other things people are accusing them of.
I attached my star case representatives number, she will tell you to create a star case, take it to the dealer so it is documented, and they will guide you through the process. This will get you in the system so when the part is shipped jeep can install it on your vehicle. This isn.t hearsay, it's coming directly from jeep.

Not sure what exactly you want me to provide a screenshot of? I went through the actual process of getting something fixed with jeep, which involves taking to the dealer and starting a star case with jeep wave so that a case manager at jeep will be the liaison between me and the dealer. It is your best bet. Getting mad at me isn't going to help your situation or get you the part.

And the definition of lying is someone intentionally telling a false statement, which is exactly what you are saying jeep/mopar is doing. Telling me that when I speak to jeep one on one and that what they are telling me is hearsay doesn't make sense. It is saying they are lying. I am speaking to the source, there is no hearsay.

Also nobody has found the part to be defective. People are posting pics of them wheeling this lift hard at the EJS. I understand not wanting to install it until fixed as a precautionary step. Mine is installed and both bow slightly/equally. And much less than other people. If I were worried about it causing a catastrophic failure I would have it removed. I think there is a difference between optimal and defective.

I'd start a star case. Call same person case manager I have or go to jeepchat, tell them the bowing issue you have and that you want to speak to a wave rep that can get you a star case to make sure it is expedited. I also am having a fender replaced tomorrow, they'll even set up the appointment for you and in most cases can expedite the part to be delivered (fender came in two days). They'll even set the appointments up with the dealer for you. 844-533-7928 Ext. 82015 is Ashley's number or go to jeep chat tell them the issue, they'll refer you to wave specialist that can escalate you case

Sponsored