BernJLUR
Well-Known Member
- First Name
- Bern
- Joined
- May 9, 2019
- Threads
- 22
- Messages
- 354
- Reaction score
- 943
- Location
- Bradenton FL
- Vehicle(s)
- 2019 Ocean Blue JLUR (on order), 2015 Anvil JKU, 1995 4.0L YJ
- Thread starter
- #1
Hi. I shopped everywhere looking for 5 Fuel Vector gunmetal wheels with 315 KO2. I wasn't happy with any of the pricing out there.
DTD didn't have the style on their site and I was disappointed because my previous shopping experience was awesome - great pricing and service. I reached out anyway to see if they planned to add that style to their inventory in the future. Matt responded to my reply, explaining no but that he can order them directly from Fuel for me. He worked up a great price quote and we pulled the trigger.
Unfortunately when the wheels arrived, they were the matte black rather than the gunmetal. Matt immediately fixed the problem by reordering same day and confirming accuracy before shipping. He stayed in touch with me the entire time.
Matt and Don were great service-wise and handled the hiccup like pros. The price couldn't be beat.
Now, wheels are installed and I cannot be happier. Thanks DTD! I will be a threepeat customer when ready!
DTD didn't have the style on their site and I was disappointed because my previous shopping experience was awesome - great pricing and service. I reached out anyway to see if they planned to add that style to their inventory in the future. Matt responded to my reply, explaining no but that he can order them directly from Fuel for me. He worked up a great price quote and we pulled the trigger.
Unfortunately when the wheels arrived, they were the matte black rather than the gunmetal. Matt immediately fixed the problem by reordering same day and confirming accuracy before shipping. He stayed in touch with me the entire time.
Matt and Don were great service-wise and handled the hiccup like pros. The price couldn't be beat.
Now, wheels are installed and I cannot be happier. Thanks DTD! I will be a threepeat customer when ready!
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