Does Anyone Have Any Questions About Manufacturer Backed Extended Warranties?

Mgdstar

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Be aware of long term warranties from FCA!! I have the lifetime warranty on two Wranglers I purchase 30 days apart. Always take my Jeeps to the dealer for routine maintenance even if it’s more expensive. The transmission goes out in one Jeep and the Dealer and FCA will not honor the warranty because I can not locate the 10 year review checklist paperwork and the dealership has no record. I do have the paper for the my other Jeep. The kicker is the dealer put new gaskets on the faulty transmission just two months prior to failure and stated in writing that the transmission was fine and maintained, but that does not count as an inspection! So it cost me $2,000 for a rebuild transmission. I told the dealer I was going to file a lawsuit, but he said the FCA district manager said Jeep would just get Corporate lawyers involved and I would not have a chance to win. I am ready to purchase two new 4X4s but now waiting on the Bronco due to getting screwed by FCA.





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SecondTJ

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Be aware of long term warranties from FCA!! I have the lifetime warranty on two Wranglers I purchase 30 days apart. Always take my Jeeps to the dealer for routine maintenance even if it’s more expensive. The transmission goes out in one Jeep and the Dealer and FCA will not honor the warranty because I can not locate the 10 year review checklist paperwork and the dealership has no record. I do have the paper for the my other Jeep. The kicker is the dealer put new gaskets on the faulty transmission just two months prior to failure and stated in writing that the transmission was fine and maintained, but that does not count as an inspection! So it cost me $2,000 for a rebuild transmission. I told the dealer I was going to file a lawsuit, but he said the FCA district manager said Jeep would just get Corporate lawyers involved and I would not have a chance to win. I am ready to purchase two new 4X4s but now waiting on the Bronco due to getting screwed by FCA.
Sounds like you had the old Lifetime Powertrain Warranty not the Lifetime MaxCare service contract.

The warranty required inspections at 5-year intervals. The service contract has no such language.

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Mgdstar

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That’s correct! But I would still be leery of any extended warranty unless you have an attorney as a friend.
 

yngrshr

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Hi, I think that we are talking about different things. I am well aware of the normal extended warranty procedure but Mopar also advertises a plan called "Extended X". This plan seems to actually be an extension on an extension (i.e. a second extended warranty).

FAQs (moparextended.com)

I am not sure if you have any insight into this. Per Mopar, Extended X can be used to extend a Mopar extended warranty out to 15 years and/or 160,000 miles.
Wanted to follow up on this.
 
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Chrysler-Factory-Warranty

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Since it is not a factory backed warranty how does that affect claims that are made that sometimes are denied by factory due to modifications such as lift kits or non standard tire sizes?
That is entirely up to the company that your service contract is through, if it says in their terms that aftermarket modifications could void it, then they could easily void it, most aftermarket warranties are purely in the game for money.
 

Mgdstar

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FCA warranty is no different, it’s a game to make money! Customer satisfaction is not on the list!
 

GRN ENVE

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If you purchased lifetime maxcare warranty and trade in for another jeep before factory warranty is up do you get 100% refund?
 

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