Omg sounds like my situation. I had a wrangler and new Cherokee in the dealership for months on end. When I finally had enough, I drove the Cherokee straight from the Jeep dealership to the Toyota dealership. Was out of the Jeep game for almost 5 years.No. I dumped that Jeep at a Toyota dealership.
Now that I am back in a Wrangler, I still refuse to give any significant business to that Jeep dealer. And Mopar is now one among many brands I will consider.