Or how about being reasonable with the sales people and the dealership. They are like any other business, they have to make a profit to exist. Build a relationship with your dealership and they will take care of you.
Be positive and find a price that works for both sides. Don't use the survey as a threat to get more stuff, use it as an indicator of the service you receive. If the radio doesn't work or something is missing from the factory don't ding the salesman or the dealership. I try to be friends with everyone I deal with. When you do this you will be surprised how people will bend over backwards to make you happy.
It's a small world. People know you by your actions. Be the person you want to be around
How about a special thanks to the JLWF Dealer Guy. Took a lot of time to answer all of our questions.
Nowhere in this thread did I say draw your weapon and start firing randomly and for no good reason.
The point I was trying to make is you are to be polite, cordial, friendly and such, as you mention.... BUT demand what you pay for and if you don't get that from the GM or owner...then ...
Dealerships are not your friend, so if absolutely necessary use every weapon in your arsenal to get what you paid for.
I might mention that most vehicle buyer's, if they are smart shop, around. Long gone are the days of going to your local dealership and playing footsey with the sales department, etc.. Wise buyer will shop all dealerships in say a few hundred miles radius and get the best deal in regard to new vehicle and any trade, etc.. The only relationship with said dealer will probably be buying the vehicle from them and no more. A one time visit.
Also, if you completely read my original post, in bold blue text, that if a dealer, etc. does you right, is square with you that you lets say, pound the drum positively for them.
Yes, I too greatly appreciate JLWF Dealer Guy being here, answering queries and such.
Also, as far as my local Jeep Service Department... I do mind my p's and q's and do play a little footsey. Even then, occasionally, one has to demand for what is right, etc..
In closing, when I am out buying a vehicle I am out for me and me only. If I have to be a squeaky wheel in the process I will be. If I feel I am done right, I am the first to pound the drum in a positive manner.
I'm not one of those that only speaks up / spews negatively when something is a muck. I am also the guy that regularly gives spontaneous, verbal and written that-a-boy's to an employee and his boss about him/her.