Dealers...Warranty Work...and Loaner Vehicles

[Dadawada]

When I got my JLUR, my dealer sold me on the fact they provided loaners when your car had to be serviced. I've had my JLUR for over 3 years now and even have the Mopar / Jeep Extended Warranty that takes the warranty to 5 year 60k miles. I also continue to have Jeep Wave for what it's worth. The general warranty and the extended warranty both provide for a rental vehicle reimbursement when your vehicle has to be kept...up to $35 per day for up to 5 days per occurrence.

I'm curious if anyone has ever taken advantage of loaners or the rental reimbursement. In my 3 years of ownership, I've always used the dealer for all service and have only used the loaner program 2 times and for just half a day.

My dealer has sold most or all of their loaner inventory since their sale inventory is so low. This just seemed like a short sighted strategy.

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[GATORB8]

I've never actually got a dealership loaner for a FCA product, always a rental they took care of directly. MB and BMW were always actual dealer loaners. Who knows now a days, the rental companies are even short on cars.

 

[Carlton]

Loaners don't seem to be common with Chrysler. My experience with three separate dealerships:

Dealership A: You are on your own

Dealership B: Offers to teach you how to use Uber

Dealership C: Rental car, rented through them. No cost, however a lot of fees and paperwork like a regular rental place. For example: $10 a gallon fuel refill if you bring it back lower, $100 if signs of smoking in vehicle etc

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