mschlott
Well-Known Member
- First Name
- Mike
- Joined
- Oct 2, 2019
- Threads
- 29
- Messages
- 107
- Reaction score
- 41
- Location
- Plano, Texas
- Vehicle(s)
- 2018 Jeep Grand Cherokee Overland, 2019 JLUR
- Thread starter
- #1
Besides taking a dealer off the list of places you would do business with in the future, what would you do if the dealer left the oil cap off after an oil change. The entire engine compartment is coated in oil and the under-hood insulation has a nice spot directly above the oil fill tube.
I'm thinking if the Service Manager does not call back by tomorrow, call the general manager. If the General Manager does not call back, send them written notice of what I expect them to do including another oil change, a detail, and replace anything that they can't get the oil out of. If that doesn't get a response, get a quote from another dealer to fix it and take them to small claims court.
I'm thinking if the Service Manager does not call back by tomorrow, call the general manager. If the General Manager does not call back, send them written notice of what I expect them to do including another oil change, a detail, and replace anything that they can't get the oil out of. If that doesn't get a response, get a quote from another dealer to fix it and take them to small claims court.
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