Freddyb17
Member
- First Name
- Freddy
- Joined
- Jun 27, 2018
- Threads
- 2
- Messages
- 8
- Reaction score
- 0
- Location
- New jersey
- Vehicle(s)
- 2018 Jeep JL Rubicon
- Thread starter
- #1
Today I went to Jeep dealer on route 18 in East Brunswick NJ for a routine oil change. As I was driving home on the highway for about 6 miles, I noticed smoke coming out of my Jeep from the rear. I pulled over and checked my oil pressure, which was low. The check engine light came on, however, my jeep is only two years old with about 15,000 miles. I then checked to see if any oil was leaking out from underneath my car and it was. The oil was basically fully drained from my Jeep. It turned out that they forgot to put the oil plug back on after changing the oil. Luckily, there was a tow truck not far behind me and he was able to tow my car back to the dealership. When I returned to the dealership, the person at the front desk apologized several times, but the technician did not make any comments regarding the issue. The person working at the front desk stated that they would take care of the tow fees, oil spill underneath the vehicle, a new oil change and filter, and address the check engine light. At this point, I don’t know what damage has been done to my jeep and if there are any things that need to be replaced such as the motor etc... has anyone had a similar experience like this or what you do in this situation? Need some feedback. Thank you
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