Ernest_graham
New Member
- First Name
- Ron
- Joined
- Oct 1, 2018
- Threads
- 1
- Messages
- 1
- Reaction score
- 1
- Location
- Carmel, Indiana
- Vehicle(s)
- 2018 Jeep Saraha
- Thread starter
- #1
My 2018 JL has what appears to be rust under the paint just below the window on the driver rear. I took it to the dealership for this and a steering issue last week. The body shop manager told me that due to the location and the fact that its rust they will not warranty the repair and would be requesting a new door from FCA... Well he called me yesterday to tell me that FCA denied the replacement, and that they informed him that I needed to take the vehicle to another Jeep Body Shop that will warranty the repair...
Has anyone experienced this run around? Its annoying enough that a jeep with 10k miles has a phantom steering issue and corrosion already, but FCA's response is to tell me I need to shop it around town for someone that will assume responsibility. This is my first Jeep purchase and likely my last after all this.
Has anyone experienced this run around? Its annoying enough that a jeep with 10k miles has a phantom steering issue and corrosion already, but FCA's response is to tell me I need to shop it around town for someone that will assume responsibility. This is my first Jeep purchase and likely my last after all this.
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