greenvillebigwheels

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First Name
Andy
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Feb 10, 2020
Messages
48
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Location
Upstate SC
Vehicle(s)
2019 Wrangler Unlimited Sport
Occupation
Engineer
I didnt think that my Jeep had an issue with the steering but I asked about this tsb while getting another tsb done (passenger seat fix) and my dealer ordered the parts after a short test drive. Boy am I glad I asked. It took a couple months for the new steering box to come in but now that it’s in the steering is so much tighter/stiffer. I was expecting to barely notice but it’s a huge difference. If you are even thinking about it than definitely get it done.
 

Ruby Clatterbox

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James
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Oct 6, 2020
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Location
SW FL
Vehicle(s)
2020 4 dr. Rubicon Diesel, 2021 2 dr. Willy's
I'm waiting on a new box, but they tell me the diesel box won't be available till 1st qtr of '21. I guess there's a difference somewhere.
 
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neil

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neil
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Sep 21, 2020
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Location
Dallas, TX
Vehicle(s)
20 JLUR, 21 JLUR and others
Build Thread
Link
I need to find a dealer to do it. Or accept trusting a dealer's service dept.
 

TJJL19

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TJ
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May 20, 2020
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Location
19054
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2019 Jeep Unlimited Sport
I dropped off my Jeep last night for the real steel steering deal.The first time I had dropped it off, they put another aluminum gear box on it. When I dropped my Jeep off the service manager happen to be there and I said, you know how to tell, if you have the right gear box, put a magnet on it, he laughed!
One thing I forgot to mention, on my slip it showed that they updated the computer software, even though they put on the old aluminum gear box, I was wondering, if maybe the software update made it fell better, even though it had an aluminum gear box?
 
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cns721

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Chris
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Sep 10, 2018
Messages
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Location
Rochester NY
Vehicle(s)
'04 WJ, '13 JKU Sahara, '18 WK2 High Altitude, '19 JLUR
Occupation
Software Developer
Chrysler called me out of the blue yesterday to bring my Jeep in to have this TSB performed. I brought in my Jeep about a year and half ago and my dealer insisted that there weren't any issues. I'm guessing there was some record of this that prompted Chrysler to call me. They asked if I still had issues, I told them yes and they immediately got my dealer on the line. Fingers crossed this will actually be fixed on my Jeep!
 

Jeep340

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Robert
Joined
Oct 7, 2019
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1
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Location
Virginia
Vehicle(s)
JL
We had the Iron box installed per the TSB two weeks ago. 2020 JL Willys 2 door. Totally different car, experience. I cannot find words to describe how horrid it was to drive the JL before the new box. could never keep the jeep going straight down the around. Pure garbage driving experience. The new box cured all those problems. Feels like a two door jeep now.
 

Dgr401

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First Name
Dennis
Joined
Jul 16, 2020
Messages
59
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101
Location
Rhode Island
Vehicle(s)
2020 Wrangler JL Sport S - Granite Crystal
Occupation
Retired
Just got a call, the parts are in, going Dec 28th for the fix.
 

Ruby Clatterbox

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First Name
James
Joined
Oct 6, 2020
Messages
290
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372
Location
SW FL
Vehicle(s)
2020 4 dr. Rubicon Diesel, 2021 2 dr. Willy's
Just had mine done yesterday. Only put about 20 miles on it, but what a difference! Much tighter on center.. Well worth getting it done.
 

Whiskey 13

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First Name
Steve
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Sep 14, 2020
Messages
247
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312
Location
North West Florida
Vehicle(s)
2020 Jeep JLU Black Rubicon, LOD Signature Mid Width Bumper, Smittybilt Gen 3 12000 Lb. Winch Syn. Rope, Teraflex 1.5" Leveling Kit, Weather Tech Form Fit Mats, ROAM MK 3 Frame Mounted Rock Rails
I had my aluminum box replaced with the TSB box this week, the difference is night and day. I also have no dead spots and every thing is rock solid. The only thing I will caution folks on is have some fluid available. when I picked mine up from the dealer the reservoir was full, I drove some miles that afternoon and parked it at home. The next morning I checked the reservoir and it was empty, not low EMPTY. I filled it up drove around town and again checked and it had dropped just a little. I topped it of and have no further fluid drops in the past couple days.
 

pianomankd

Well-Known Member
First Name
Kyle
Joined
Feb 3, 2018
Messages
246
Reaction score
335
Location
Cape Cod
Website
youtube.com
Vehicle(s)
2021 JL - Sting Gray
I have a 2021 JL Sport S and I did notice there is hardly any "dead zone" steering. Will have to check mine tomorrow to see if I really do have the new box....
 

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