Coming From a Tacoma...Should I be Worried

GGolds

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Have read some discouraging reports on the reliability of the JL at CR and other outlets.

So I can pull the trigger now on a 2021 or wait until 2022 when it will be the JL's 4th model year and hopefully all the problems are fixed. Did the JK get better toward the end or are Jeeps just going to be prone to problems?
CONSUMER REPORTS New Car Issue this month shows a MUCH BETTER THEN AVERAGE reliability rating for the Wrangler and Gladiator in their reliability statistical chart. Showing for 2020 reliability as good or better then any Toyota or Honda. Buy the issue.





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Windshieldfarmer

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CONSUMER REPORTS New Car Issue this month shows a MUCH BETTER THEN AVERAGE reliability rating for the Wrangler and Gladiator in their reliability statistical chart. Showing for 2020 reliability as good or better then any Toyota or Honda. Buy the issue.
That’s encouraging. I wonder if paint bubbles and steering issues impact reliability rating. Mechanically the wrangler is solid.
 

GGolds

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That’s encouraging. I wonder if paint bubbles and steering issues impact reliability rating. Mechanically the wrangler is solid.
Yes, steering issues and paint and trim all impact it. Look at the bubble chart, CR is famous for those bubble charts since the 1940's. Even though we have heard a ton about steering issues, the actual percentage overall of people that have that problem still account for a small overall percentage. 2019 and 2020 significantly improved. The paint rates as much better then average as well, so that is far from a problem in Wranglers. Remember, when people have a problem they complain, but when things are good they most often say nothing.
 

aldo98229

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CONSUMER REPORTS New Car Issue this month shows a MUCH BETTER THEN AVERAGE reliability rating for the Wrangler and Gladiator in their reliability statistical chart. Showing for 2020 reliability as good or better then any Toyota or Honda. Buy the issue.
Do NOT buy Consumer Reports. That publication is absolute trash!

Their research methods would fail a Market Research 101 course.
 

GGolds

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Do NOT buy Consumer Reports. That publication is absolute trash!

Their research methods would fail a Market Research 101 course.
Do NOT buy Consumer Reports. That publication is absolute trash!

Their research methods would fail a Market Research 101 course.
Although many of their methods can be maddening they are literally the only magazine that accepts no advertising unlike all the car mags out there that get paid to rate vehicles positively. IE Land Rover Discovery Motor Trend Car Of The Year!!. JUNK!!. Worst brand you can buy. I don't love CR, but I do know that they are worth reading to get an estimate of brand reliability.
 

Notorious

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they are literally the only magazine that accepts no advertising
While this is true, they can be seen as biased because only subscribers of the magazine get to take their surveys. For as long as I can remember, their loyal base consists of mostly Honda and Toyota owners.

Some of these people back then were biased against the Jeep brand and some are still today.
 

GGolds

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While this is true, they can be seen as biased because only subscribers of the magazine get to take their surveys. For as long as I can remember, their loyal base consists of mostly Honda and Toyota owners.

Some of these people back then were biased against the Jeep brand and some are still today.
Well, There is a thorough reliability data on Jeeps in their mag. Yes, you can only enter data if you subscribe, however, the subscribers commenting on Jeep reliability have Jeeps and subscribe. So, that said, it kind of kills that argument about Toyota and Honda owners who also subscribe and have Toyota and Honda's. Only those who have those vehicles comment on them. Am I making sense. :)
 

Hayseed_JLUR

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Never have subscribed to that rag.

Do they ask for a VIN or some proof that you own the vehicle that you are commenting?
 

GGolds

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Never have subscribed to that rag.

Do they ask for a VIN or some proof that you own the vehicle that you are commenting?
No vin. I would tend to doubt that people who get CR are the type of people purposely commenting on a vehicle they don't own just to screw up the stats. You get 2 vehicles to comment on and most people I would think would rather comment on what they actually own then making up something about one they don't. I get your point, but then it just becomes a conspiracy which is highly unlikely if you pay money to subscribe for the purpose of being informed. People love to hate CR, because it is hard to deny brand reliability or poor reliability based on actual statistical data of actual owners. Just like some Ford guys "hate" Chevy's and visevers. Not just a pissing contest, it's data is actually based on reality and not ego.
 

Notorious

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Am I making sense.
You are. They lost credibility with me many years ago when my experience with some of the vehicles was far better than how their subscribers rated it. And far worse with the vehicles they praised. The reader’s common criticisms for those vehicles, I found, were not applicable to me.

At the end of the day, in the early days of the internets, I found them to be heavily lenient towards Honda’s and Toyota’s (which is fine) and far too conservative for my tastes. 🤷‍♂️
 

GGolds

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You are. They lost credibility with me many years ago when my experience with some of the vehicles was far better than how their subscribers rated it. And far worse with the vehicles they praised. The reader’s common criticisms for those vehicles, I found, were not applicable to me.

At the end of the day, in the early days of the internets, I found them to be heavily lenient towards Honda’s and Toyota’s (which is fine) and far too conservative for my tastes. 🤷‍♂️
I had many of the same experiences with vehicles that CR said were awful, like my Jeeps which I had very good luck with, and even had some poor experiences with a Toyota and a Honda I owned that CR subscribers loved. However, in general they have been fairly accurate with brands and with certain trouble spots. Mixed bag, but I get the subscription because as long as you don't make it gospel, and use it as a general guide along with other information, it can be very helpful. Good luck.
 

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I left my Tacoma for a Rubicon JL, about a year ago. My decision was based on the Tacoma transmission shifting, but more importantly, I rarely used the bed and carried my dogs in the back seats. The transmission shifting was an issue to me as I live in CO, and going to the mountains was a lot of manual shifting with an automatic. I have had no issues with my JL and only oil changes to date.
I have the same story, traded in my ‘18 trd off road on my ‘20 jlur last January. The taco was cramped and I didn’t use the bed enough to need it. I initially bought an automatic Tacoma but that 6 speed is bad! So after 6 months I traded it for the 6 speed manual, which is a great trans but it really exaggerated the strange torque curve of the 3.6. The Jeep on the other hand has been awesome. It’s much more comfortable, engine and trans are fantastic, and I have had 0 issues. I paid 2k more for the Jeep and it makes the Tacoma look grossly overpriced, everything on the Jeep is nicer and there are alot of features for basically the same price.
 

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The thing with ConsumerReports and reviews in general, whether it's a news article, user submitted on a website, something on a forum, etc, you rarely have any clue who's actually reviewing the item. Who's the real person behind the review. Anybody who's highly experienced with a certain niche whether it's a profession, a hobby, a random interest they have, etc, can look at related reviews online at this moment and tell 90% of people don't know what they're talking about. I don't mean that in a disparaging way. Just that somebody who commercial fishes every day for a living will not call a generic mid priced fishing reel like a Penn Battle on Amazon "bulletproof". A true coffee connoisseur won't like a Mr Coffee or Keurig to brew their coffee. Meanwhile both on Amazon will have tons of 5 star reviews.

Point is everybody has different needs and expectations. Take reviews online, including those that might fit your bias with a grain of salt. Judge with your own due experience, due diligence and common sense.
 

HeavyUser

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Super simple, wander over to the Issues part of the forum. Notice how there are over a 110pages of issues since 2018, now go find another car forum with the same amount threads in their issues section in only 3 years.
 

Notorious

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90% of people don't know what they're talking about. I don't mean that in a disparaging way.
This is a great callout that deserves recognition!

A researcher from Harvard noticed a trend among reviews for scented candles before and after the official declaration of the worldwide pandemic. Disclaimer: this post is not meant to be political at all.

Before the pandemic, the reviews for the candles were consistently high, favorable and relatively flat. The reviews took a huge nose dive after as reviewers lost their sense of smell, but refused to acknowledge the problem was with them and instead blamed it on the candle manufacturer.

This is my biggest reason to be wary of consumer reports: people taking their surveys, skewing data and imposing their own biases.
 

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