Clutch Recall (2/23/23): Clutch Pressure Plate May Overheat -- Affecting 70,000 Manual Jeep Wranglers and Gladiators

[TaZ_65]

Hi @Actman , how long are your clutch kits on backorder?

Sponsored

 

[Actman]

Hi @Actman , how long are your clutch kits on backorder?

We are constantly in production as orders come in, so my answer might change in an hour. It would be best to call for current status. I happen to be out of the office today.

 

[beachbumm78]

Has anyone who’s done the clutch replacement been able to submit their receipt for reimbursement? Went to submit mine and was told since a fix is not out they aren’t accepting any reimbursement requests. And they have no timeline for when they will be. Even though I mentioned how that’s the problem. There is no fix or parts forcing us to have to go this route.

 

[Traveller128]

 

[yeti1951]

Has anyone who’s done the clutch replacement been able to submit their receipt for reimbursement? Went to submit mine and was told since a fix is not out they aren’t accepting any reimbursement requests. And they have no timeline for when they will be. Even though I mentioned how that’s the problem. There is no fix or parts forcing us to have to go this route.

On Facebook there have been several that has been approved but had to speak to someone in order it get it approved.

 

[Actman]

 

[beachbumm78]

On Facebook there have been several that has been approved but had to speak to someone in order it get it approved.

That’s what I thought. But when I called the number listed for where to file I was told I couldn’t yet.
@JeepCares any input on this? Can we in fact file our paperwork for clutch replacement reimbursement since there’s no fix or parts out yet? When I called the number listed on the recall notice they told me I wasn’t able to submit yet.

 

[Mtpisgah]

Email these three and you should be able to get labor reimbursed. Better than nothing, but a lot less than it should be.

[email protected]
[email protected]
[email protected]

 

[beachbumm78]

Email these three and you should be able to get labor reimbursed. Better than nothing, but a lot less than it should be.

[email protected]
[email protected]
[email protected]

Thanks for the that.

 

[JeepCares]

Mine now shows as being "dismissed" even though nothing was addressed. @JeepCares can you explain how this recall was dismissed on my car despite not being called in or worked on?

Hello,

Please send our team a PM with your VIN, we'd like to look further into this dismissal for you. Thank you

William
Jeep Cares

 

[PA JLUR]

Actman- Thanks for all that you guys are doing! Clutch kit arrived last week 3 days ahead of schedule. Your installation video and install tips were “clutch”. Hardest part of the job was dealing with the dang wire management bracket on top of the bellhousing. 3+ feet of extensions were used to reach the studs from be the transfer case…. Great tip!

For those who want to experience the manual driving experience you had hoped to have when buying your JL, this is the fix…. Clutch engagement is smooth and linear. Engages close to floor with no more worries of stalling at a light on an incline with the heavier flywheel. I was worried about having a little clutch chatter, but there isn’t any. Satisfied customer.
Most importantly, no longer worrying about ridiculous clutch/pressure plate recall. I’ll take a pass on any Stellantis no-fix recall going forward.

 

[DP79]

I just called the NHTSA and logged a complaint about this recall process. The guy I spoke with seemed genuinely surprised that a safety recall that's been open since February hasn't been resolved yet, and was even more shocked that Jeep is now reporting it won't be repaired until August 2024 (I have a 2022). I'd encourage everyone else to do the same - might just get Jeep to get off their you-know-what's and solve the problem.

NHTSA Safety Vehicle Hotline - (888) 327-4236

Looks like there are already two complaints on the NHTSA website about the timeline of this repair, including my own. I'd encourage everyone to start bombarding the NHTSA with complaints. At some point, they have no choice but to address this issue with Jeep.

 

[snowbrdrfreak]

Looks like there are already two complaints on the NHTSA website about the timeline of this repair, including my own. I'd encourage everyone to start bombarding the NHTSA with complaints. At some point, they have no choice but to address this issue with Jeep.

I’m afraid rushing Jeep will amount to a buggy software-only fix. It sounds like that’s what we’re getting already but I’d rather give them time to realize they need a hardware update instead of yet another recall in a year.

 

[DP79]

I’m afraid rushing Jeep will amount to a buggy software-only fix. It sounds like that’s what we’re getting already but I’d rather give them time to realize they need a hardware update instead of yet another recall in a year.

I'm just hoping it will get Jeep to start authorizing after market parts reimbursement.

 

[Jeep Wick]

The same company that voids your warranty for aftermarket parts is going to reimburse you for an aftermarket clutch?? LMAO you guys are funny.
Kudos to those that get any money back but seems unlikely to me.

Sponsored