Sponsored
*CLOSED* 10% OFF MSRP!!!! PRICE PROTECTED!!!! NO B.S.
- Thread starter Mitch@OurismanClarksville
- Start date
- Watchers 32
- Status
Ratbert
Well-Known Member
- First Name
- John
- Joined
- Jun 20, 2020
- Threads
- 88
- Messages
- 7,659
- Reaction score
- 10,306
- Location
- COS region, CO
- Vehicle(s)
- AEV JL370 JLURD , AMG GLC43
- Build Thread
- Link
- Occupation
- Software Engineer
Check the spreadsheet in my sig if you decide that you're ok with working with a more remote dealership to get a good price.
BaconKittens
Well-Known Member
Yup, I emailed the dealership in MD and they never replied so I emailed Koons and they replied in 70 minutes. So it looks like I might be braving DC traffic to get my jeep!
Has anyone heard from Mitch or his team since this deal closed 7/21? I exchanged emails with him on 7/16 and then reached out on 7/20 to place my deposit and never heard back.
Even sent him a message on here and that's gone unanswered as well.
Even sent him a message on here and that's gone unanswered as well.
AFD
Well-Known Member
- Joined
- Oct 13, 2021
- Threads
- 14
- Messages
- 3,162
- Reaction score
- 5,711
- Location
- Northeastern US
- Vehicle(s)
- 2023 JL Rubicon (2DR/V6)
Last heard from him on 7/19, but asked for a copy of VIN and POC when available tonight. I'll let you know when I hear back. Iirc, he was going to continue working on orders through the end of the month (for those agreed upon before 7/21 I think).
Edit; and I did get a response the following morning.
Last edited:
Sponsored
So I finally get a reply after posting on here and here it is in its entirety:
"I am sorry I thought your order was taken care of but it was not once we open orders again I will reach out to you first."
Basically, I don't get to place an order and if some day they decide to offer this deal again then I would be considered?
Completely unacceptable. I did everything exactly as required in the original post and for some unknown reason I have been excluded from placing an order.
Would like to see a public explanation of what happened and how it will be rectified. Saying sorry better luck next time doesn't cut it.
The title of this ad is "NO B.S." which is exactly the opposite of what is going on here.
"I am sorry I thought your order was taken care of but it was not once we open orders again I will reach out to you first."
Basically, I don't get to place an order and if some day they decide to offer this deal again then I would be considered?
Completely unacceptable. I did everything exactly as required in the original post and for some unknown reason I have been excluded from placing an order.
Would like to see a public explanation of what happened and how it will be rectified. Saying sorry better luck next time doesn't cut it.
The title of this ad is "NO B.S." which is exactly the opposite of what is going on here.
AFD
Well-Known Member
- Joined
- Oct 13, 2021
- Threads
- 14
- Messages
- 3,162
- Reaction score
- 5,711
- Location
- Northeastern US
- Vehicle(s)
- 2023 JL Rubicon (2DR/V6)
That sucks. The original post has since been edited, but I'm almost certain it stated that all emails received before the 7/21 deadline would be processed through the end of the month.
OP
OP
- First Name
- Mitch
- Joined
- May 28, 2022
- Threads
- 14
- Messages
- 275
- Reaction score
- 421
- Location
- Clarksville, MD
- Vehicle(s)
- 2020 Jeep Gladiator
- Thread starter
- #128
Again, I am sorry. You can feel the way you feel about this and I understand how frustrating it can be.
I was not prepared for what was going to happen and I take that responsibility. When we do this again I will know what to expect and how to do handle the emails and demand.
It is not an unknown reason other then we hit the number much faster then we thought.
The only thing I can do is let you know when we put out the next special.
KNN
Well-Known Member
Ourisman Clarksville is still terrible. The only thing worse is their service dept.
Leaving this for future Jeepers who may want to do business w/ them. I bought a ram 1500 from them back in 2016 and did NOT buy my current Jeep from them.
Leaving this for future Jeepers who may want to do business w/ them. I bought a ram 1500 from them back in 2016 and did NOT buy my current Jeep from them.
OP
OP
- First Name
- Mitch
- Joined
- May 28, 2022
- Threads
- 14
- Messages
- 275
- Reaction score
- 421
- Location
- Clarksville, MD
- Vehicle(s)
- 2020 Jeep Gladiator
- Thread starter
- #130
I am not sure what happened when you were here in 2016 and of course staff changes so if you had a bad experience with a certain person or something happened, It is a good chance they might not be here from 2016 there is only 4 of us still here and I do not think it was any of us still here.
I am sorry you had a bad experience and would love to try again if you ever want to try again feel free to reach out
Sponsored
Slippery Pete
Well-Known Member
- First Name
- Zach
- Joined
- Apr 22, 2022
- Threads
- 8
- Messages
- 549
- Reaction score
- 1,268
- Location
- Central PA
- Vehicle(s)
- 2022 JLUW XR 2.0T
Do they charge a city tax on top of the fee?
BaconKittens
Well-Known Member
Oof, this makes me glad I didn't get my email sent in time! I went with Koons VA which is pretty close in proximity to this place and the response from them has been wonderful!
Rubi392’r
New Member
They did the same to me. Haven’t even bothered replying to my emails or call. It’s just flat out sad and unprofessional. Not sure why they bothered to get all my info/ have me sign off and then ghost me. I’m going to leave it at that because honestly you’re right, not worth the time/effort.
jgbstetson
Active Member
Well I feel some need post since negative reviews are more common. Everything went fine with our order. I had a couple questions about one pay and MF. All answered and order placed within the days. I'll update again when we take delivery.
Sponsored
- Status