Check engine light on with my 3 week old Jeep Sahara.

[Lala]

Contacted dealer day 2 and was told it would go off. After another week still on. Doesn't start first try, engine sounds like it's stalling. Starts on second try. I brought in for service yesterday. Car in for 7AM appointment but never got in until 9, my husband was forced to rent a car, a tiny car, and leave car for the day. Picked up at 6:00 service supposedly completed. Today check engine light is back on and car isn't starting on first try. Very frustrating. I ordered a brand new vehicle so I would not have mechanical problems. I need my car for car seats for pick ups of children daily so this is extremely inconvenient. I have emailed the service center and called JEEP customer service with no help so far. I was told to bring back to the same dealership where they didn't seem to be able to diagnose of repair problem even after keeping the car for a full day.

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[That One Guy]

Welcome to the unfortunate world of FCA reliability, and the complete indifference of the dealers and service departments that "support" them.

I wish I had better news for you.

Good luck.

 

[COBill]

Sounds like what happened multiple times with my TJ. :-(

 

[Torero]

If it were my car, I would at least find out what code is stored with the check engine light. I assume you don’t have a code reader, but any parts store like AutoZone will read the code for you for free.

 

[JeepCares]

Contacted dealer day 2 and was told it would go off. After another week still on. Doesn't start first try, engine sounds like it's stalling. Starts on second try. I brought in for service yesterday. Car in for 7AM appointment but never got in until 9, my husband was forced to rent a car, a tiny car, and leave car for the day. Picked up at 6:00 service supposedly completed. Today check engine light is back on and car isn't starting on first try. Very frustrating. I ordered a brand new vehicle so I would not have mechanical problems. I need my car for car seats for pick ups of children daily so this is extremely inconvenient. I have emailed the service center and called JEEP customer service with no help so far. I was told to bring back to the same dealership where they didn't seem to be able to diagnose of repair problem even after keeping the car for a full day.

Hello Lala,

We're sorry to hear you're having such a hard time with this check engine light. Since you mentioned speaking with the Customer Service Team by phone, send me a direct message with the case number you were given. I want to take a look at the case and further document this on your behalf.

Jasmine
Jeep Social Care Specialist

 

[JeepNerd]

Woke up this morning, having multiple problems with my JLUS. Yellow grille issue, noise when going over bumps after Mopar LIft and now the Check Engine Light. I am taking it into the dealership Friday morning. $55k for a jeep, these sort of things absolutely should not be happening. I hope they get it fixed!!

 

[JeepCares]

Woke up this morning, having multiple problems with my JLUS. Yellow grille issue, noise when going over bumps after Mopar LIft and now the Check Engine Light. I am taking it into the dealership Friday morning. $55k for a jeep, these sort of things absolutely should not be happening. I hope they get it fixed!!

Hi JeepNerd,

We're sorry to hear about these concerns with your Jeep! If you need any assistance once your bring your vehicle into the dealer on Friday, just PM us.

Jennifer
Jeep Social Care Specialist

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