I have no desire to visit a dealer unless I really think it's an issue they can solve. I've had too many experiences with dealers fixing a problem they KNOW the fix for and leaving other things disconnected or problems with features that worked before the visit that then I have to come back to get corrected. I had a CarPlay disconnect issue very similar with my 2018 Silverado. I lived with it until the warranty was about to end and I had no choice. (Had hoped a firmware update along the line might fix it.) It took the dealership 3 tries to fix the problem and they replaced 3 different modules. It's been flawless since. The problem wound up being the module with the port in it.
Pete - I'm so with you. Jeep Cares sent me a list of the all these things to try that involve my phone and the software version on it or the cable I'm using. But I just scratch my head with all that apparent lack of common sense. If the same phone and same software and same cable are all absolutely flawless for hours and hours (as I've experienced) when in dash USB port and then have hiccups when you plug it into the console USB port - it would sure seem to almost scream WIRE or PORT. I mean that's all that's changed. Heeellllllooooo - common sense please.
Pete - can you give me the link to the CarLinkit mod mounting it behind the dash? That sounds like something I want to file and look at doing once the bumper to bumper is up.
Have you tried it in the dash media center USB1 and found it rock solid? And have you confirmed the same periodic drops if you connect your phone wired to USB2 (console)? This has been my experience. The dongle doesn't matter. Wired or dongle is rock solid using USB1 and wired or dongle it's the exact same intermittent issue using USB2. I've played with it enough to figure out that if I'm using any sort of music from my iPhone (Apple Music, Radioplayer, myTuner Radio etc) and even Apple Maps for directions at the same time it's still rock solid in USB2. But if I try to dictate an iMessage or have a phone call that's when I'll get the disconnect. Sometimes it's almost immediately into a call or on the first iMessage I dictate to Siri and sometimes I can go a few minutes before the disconnect happens. And it ALWAYS reconnects after 30 seconds or so. The calls don't drop either. So it's not the iPhone with the problem.
I am having the same exact issue
I didn't take a picture, but my USB meter registered 5.10vdc at the front panel at 5.06vdc at the center console. 2021 build. Oddly enough, I have the most problem when I use Apple official cables. My third parties fair better as long as they're not worn.I still think this is part of the issue: Note the voltage at front panel is 5.1v, and at center console it's 4.9v.
