degmd
Member
- First Name
- David
- Joined
- Jul 28, 2020
- Threads
- 1
- Messages
- 10
- Reaction score
- 20
- Location
- Marin County
- Vehicle(s)
- 2020 JLUR EcoDiesel
- Thread starter
- #1
I'm reaching out to see if anybody has experienced a similar issue. I took delivery of my 2020 eco-diesel as a new car exactly 3 years ago.
My problems with my Jeep started within 2800 miles, initially with a faulty EGR valve. I was then informed that there was also a leaking EGR coolant system and then told that there was also a leaking high-pressure injector fuel return line. The first 2 parts were shipped to the dealership and replaced on my car. The third part had to come from the diesel factory assembly line in Italy. It took over 6 weeks to finish the repairs and return the car to me.
I have had no subsequent issues with the car until a few weeks ago, when I began experiencing a low oil pressure indicator. The crankcase was full and I took it to the dealer where they replaced the filter, changed the oil and did a software update. That did not solve the problem and I began to hear knocking sounds in the engine. I took it back to the dealer and it has been in the shop for nearly two weeks. They just informed me they found metal shards in the engine and condemned the engine and have ordered a new one. There is no ETA on receipt of parts or for completion of the repair.
I was very disappointed when I had multiple engine-related failures in a new car, but I was able to obtain a high level of support from FCA itself. I am now dealing with a three year old car that needs a new diesel engine. Given that the Cummins engine is a workhorse, I am mystified as to what could have happened. I knew there was a high-pressure fuel pump recall, but those parts have not been available so the repair was not made.
I would appreciate any insight or advice about how to move forward. I was willing to accept the initial set of issues and loss of use of my car for most of the 2020 summer season, but now with a condemned engine so soon, I'm now thinking that this car is actually a L****n...
My problems with my Jeep started within 2800 miles, initially with a faulty EGR valve. I was then informed that there was also a leaking EGR coolant system and then told that there was also a leaking high-pressure injector fuel return line. The first 2 parts were shipped to the dealership and replaced on my car. The third part had to come from the diesel factory assembly line in Italy. It took over 6 weeks to finish the repairs and return the car to me.
I have had no subsequent issues with the car until a few weeks ago, when I began experiencing a low oil pressure indicator. The crankcase was full and I took it to the dealer where they replaced the filter, changed the oil and did a software update. That did not solve the problem and I began to hear knocking sounds in the engine. I took it back to the dealer and it has been in the shop for nearly two weeks. They just informed me they found metal shards in the engine and condemned the engine and have ordered a new one. There is no ETA on receipt of parts or for completion of the repair.
I was very disappointed when I had multiple engine-related failures in a new car, but I was able to obtain a high level of support from FCA itself. I am now dealing with a three year old car that needs a new diesel engine. Given that the Cummins engine is a workhorse, I am mystified as to what could have happened. I knew there was a high-pressure fuel pump recall, but those parts have not been available so the repair was not made.
I would appreciate any insight or advice about how to move forward. I was willing to accept the initial set of issues and loss of use of my car for most of the 2020 summer season, but now with a condemned engine so soon, I'm now thinking that this car is actually a L****n...
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