Funny I was just looking today as well.Does anyone make a threaded ball mount for the grab bar other than carolinametalmasters??
@Sprint7I bought one from @carolinametalmasters ($40) and when i got it the threads were not machined correctly. I have called 10x’s over a week at various times of the day and they have never picked up the phone. Throw in 5 unanswered email and i was done. Its a shame too because it was my first order from them and i see a lot of stuff on there site that i would like but you would have a better response calling the county to get a streetlight fixed then any type of response from them.
Can you share a picture? The threads on the cosmetic hex nut in the grab handle are very odd. I seem to recall my CMM ball having the same.I bought one from @carolinametalmasters ($40) and when i got it the threads were not machined correctly.
I thought something was wrong too, but I had to work it and eventually it screwed into the [plastic?] just fine. It’s super solid and well worth it!I bought one from @carolinametalmasters ($40) and when i got it the threads were not machined correctly. I have called 10x’s over a week at various times of the day and they have never picked up the phone. Throw in 5 unanswered email and i was done. Its a shame too because it was my first order from them and i see a lot of stuff on there site that i would like but you would have a better response calling the county to get a streetlight fixed then any type of response from them.
Thats just my luck. I will say that they shipped it quick and i recieved several email during my order (tracking #, acknowledgemen, delivered, etc). Then after that it was radio silence.@Sprint7
You are a rare rare bird lets say.
CMM has a terrific reputation... Known for top notch products and they are good communicators. CMM's, Customer Service is in fact, exceptional. I have called and talked to them in the past and they always answered and fielded my ? and concerns, etc.
I don't usually except excuses from businesses but the Covid thing, sees me being a bit more understanding lets say. I suggest you reach out to them again....
I met the guys from CMM when I was a Jeep Beach in 2018. I looked over their new JL offerings they had displayed and then proceeded to tell them that the stem on their CMM mirror offering was -not- acceptable. The stem needed to be longer. Also they had it mounted high on their JL and I said mount it low would be the best.. THEY listened and listened and did not blow me off. It was real obvious they gave a dam.
It was soon after that (short time frame.. weeks) when they came up with the longer stem that goes out today with their mirrors. They also offered a discount on long stem replacements for those that had already purchased/received the short stems.
Anyway, I wish all small companies selling JL accessories were as good to work with as CMM.
I knew that the threads are odd with the different OD’s. Maybe it will jam in but with the weird threads i didn’t want to try, and quit frankly for the price i expected better. Here is the stock bolt i took out and what I received. I’m just trying to find a mount for my tablet before an upcoming trip!!Can you share a picture? The threads on the cosmetic hex nut in the grab handle are very odd. I seem to recall my CMM ball having the same.
Mike,I knew that the threads are odd with the different OD’s. Maybe it will jam in but with the weird threads i didn’t want to try, and quit frankly for the price i expected better. Here is the stock bolt i took out and what I received. I’m just trying to find a mount for my tablet before an upcoming trip!!