Cant select XM, bad antenna?

[BlackGenesis]

I have an issue where I cannot select XM radio option on the radio screen or travel link option in the options.

Those two items are greyed out and only emit sound when I select them and nothing happens.

I believe I should be able to enter XM radio even without subscription to preview chanel....had anyone had similar issues?

I did update my radio to 39.6 software version ( before that xm was not available and system would reboot often) update fixed reboot issues.

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[Obi.Wan.Shawnobi]

keep in mind, if it is a hardware issue, the module is actually mounted on the top of the crossmember, not the radio antenna. I would try to reinstall the radio update.

 

[BlackGenesis]

keep in mind, if it is a hardware issue, the module is actually mounted on the top of the crossmember, not the radio antenna. I would try to reinstall the radio update.

Thanks, I will try to see is system let me reinstall

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