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Buyback Process

sierraf37

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Hi all,

New here. I recently got my buyback approved by Jeep and it is taking forever. Has anyone dealt with this? I am really frustrated and annoyed with FCA. They have been no help.
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xylodan

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Hi all,

New here. I recently got my buyback approved by Jeep and it is taking forever. Has anyone dealt with this? I am really frustrated and annoyed with FCA. They have been no help.
Recently had one with BMW. I got the paperwork 3 weeks ago to sign for the buyback. The car is still in my garage. I just emailed them today to ask what's up. They originally said it would take around 3 weeks to make an appointment to meet at a dealer and get me a check. The length of time these corporate processes take are insane.
 
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sierraf37

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Recently had one with BMW. I got the paperwork 3 weeks ago to sign for the buyback. The car is still in my garage. I just emailed them today to ask what's up. They originally said it would take around 3 weeks to make an appointment to meet at a dealer and get me a check. The length of time these corporate processes take are insane.

Yeah, its been one hell of a time. they are sadly no help and do not care. They want to charge me for the tire wear since they have drug this out for 3 months now.
 

JeepCares

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Hi all,

New here. I recently got my buyback approved by Jeep and it is taking forever. Has anyone dealt with this? I am really frustrated and annoyed with FCA. They have been no help.
Good afternoon, sierraf37. We see you sent our team a private message as well. That said, we will continue working with you there.

Kate
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xylodan

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Yeah, its been one hell of a time. they are sadly no help and do not care. They want to charge me for the tire wear since they have drug this out for 3 months now.
Sorry to hear that. It's really sad how they treat people who are likely making the second or first largest purchase of their lives, and one that is critical for most of our livelihoods. I'm a single guy with two dogs, one is a senior and I was so stressed out not having a reliable car so now am making payments on two cars just to be sure I had one that works as I wait for BMW to give me an appointment to return it. Meanwhile, two large loans on my credit (guess I'm not house shopping for another month or two like I planned), another ding on my credit report and I had to go through quite a process to even get a car loan even though my credit is in the high 700's because they saw the already existing substantial car loan on there.

It's really unacceptable the way they treat people who got a shitty car from them. I can buy it in an hour, I should be able to return it in an hour, especially once I've signed the buy back paper work. Pathetic.
 

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The Last Cowboy

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See what Carvana or Vroom will give you. It may be better than the buyback price.
 
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sierraf37

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My buyback price is pretty good actually so Iā€™ll stick to the buyback. Iā€™m not going to trade this thing in and screw someone else over.
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