While I was driving into work today my sun visor broke. I was headed south and the sun was glaring so I put the visor down, but still had it in the clip. While I was driving the visor suddenly fell and would not stay up. The visor is currently hanging by the wire on that side if the other side is not clipped and you can't use it at all. I put in a call to the service department and waiting for them to call me back. I only have 13,450 miles and it is only a year old. 2020 JL. Just wanted to share if any one else has this issue.