Digiwolf
Well-Known Member
- Thread starter
- #1
So I bought a left of 18 Sahara JLU, on the test drive everything was great "only drove it in town on back roads". They did the v41 recall before I picked it up. So I took it home 50 mile trip one way and I noticed I have a good inch of play turning right. Also 90% of the time my steering wheel is cranked at 2pm just to stay on the road.
So I called my dealer, that supposedly has the jeep customer service award to describe my problem and schedule an appointment. So I arrive there and they tell me to have a seat, 10 minutes later they hand me the keys and tell me there is nothing they can do till you hit 5,000 miles because the jeep has self learning steering. "wtf?" So I wasted 2 hours of my time and 100 trip that could have been settled over the phone. Has anybody be given this story?
So I called my dealer, that supposedly has the jeep customer service award to describe my problem and schedule an appointment. So I arrive there and they tell me to have a seat, 10 minutes later they hand me the keys and tell me there is nothing they can do till you hit 5,000 miles because the jeep has self learning steering. "wtf?" So I wasted 2 hours of my time and 100 trip that could have been settled over the phone. Has anybody be given this story?
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