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At what point do you cancel your order?

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steelrain82

steelrain82

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California
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JLU Sahara
I pestered the dealer, the call center, the jeep chat, even the person who would email me (he only did it twice after I called and said I would like this to be escalated). I feel your pain I was in JB for 9 weeks before I went KZ. Which today I was told it went KZ 3 days ago, despite them telling me last night I was in JB still. I am telling you the truth when I say I called/chatted pretty much everyday. I would call either my dealer or the hotline, and then I would do chat all in the same day. so stay on top of them. they will get annoyed but I think they understand.

Hell, I even called the factory. Im a pretty patient guy, but when I get impatient I become a little too persistent.
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stangken

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Ken
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Longmont, CO
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BMW 335i/Triumph Thruxton R/Suzuki SV650
I pestered the dealer, the call center, the jeep chat, even the person who would email me (he only did it twice after I called and said I would like this to be escalated). I feel your pain I was in JB for 9 weeks before I went KZ. Which today I was told it went KZ 3 days ago, despite them telling me last night I was in JB still. I am telling you the truth when I say I called/chatted pretty much everyday. I would call either my dealer or the hotline, and then I would do chat all in the same day. so stay on top of them. they will get annoyed but I think they understand.

Hell, I even called the factory. Im a pretty patient guy, but when I get impatient I become a little too persistent.
Well I just received a status update. FCA found an issue with my Jeep build and “cloned” a new Jeep. So I guess I will have a super late 2018 build since the 2019’s are right around the corner. Looks like the wait starts all over again.
 

Gregodav

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Dave
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Rubicon 2014, Solstice 2007, 1993 GMC Pick-up
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I. T. Director and Video Director
After I have exhausted the following options...
  1. Throw out the printed Jeep brochure in the trash dumpster
  2. Drive to a Ford dealership and buy a Mustang off the lot
  3. Whined to everyone I know about how screwed up Jeep ordering is.
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