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Asfir 4x4 Service above and beyond

jimsjeep

New Member
First Name
Jim
Joined
May 28, 2019
Threads
1
Messages
2
Reaction score
6
Location
Palm Harbor, Fl
Vehicle(s)
2018 JLR
I don’t have a ton of posts on here, but am a lifetime Jeeper with an 18 2.0 Rubicon that gets used off road. Finding products that fit a 2 door with the 2.0 has been challenging, especially skid plates. I ran across Asfir 4x4 on this site, and after looking at the specs and pricing, took a risk and ordered the engine and transfer case skid. Product showed up as promised, and I was extremely pleased with the engine skid, but couldn’t figure out how to make the tranny skid work. Google helped me find someone else with a similar story, finding out that the US version of the wrangler has some differences from the European Wrangler. I emailed Asfir, and received a detailed reply the next day. After sending them pictures, they recognized the issue and refunded the cost including shipping. A week or so later, I received a request to send the skid to their store in Scottsdale, Az. Including prepaid US postage. Unfortunately, the barcode was missing, so I just paid the postage. Small price to pay for excellent customer service. Today in the mail, I received a package from Asfir with a hat, stickers, a bottle opener, and a personal check for $30 to cover my shipping expense.
Not only is the product outstanding, the prices are awesome, but the customer service was amongst the best I’ve experienced.
Thank you Boaz Semons from Asfir.

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