Apple CarPlay Sound Quality

EzequielJL

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I just purchased a 2019 Sport JL . I was wondering if anyone else has a similar issue with Apple CarPlay. Music quality is not good sounds flat, no bass and volume go in an out. I found forums, other users, complaining about bad sound quality of CarPlay. The issue is only with Carplay/USB, bluetooth sound loud and clear. I tried using another lighting cable and doing a factory reset to my iPhone to no avail.
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mrbtd

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This is common across all manufacturers with Carplay receivers. . It has to be fixed on the Apple side since it is not using the equalizer settings on your device.
 

JeepSmash

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I don't notice any quality degradation with apple carplay on mine. I have the alpine upgrade version though.

I wouldn't want phone EQ settings to affect the carplay sound. You'd be equalizing twice. Wouldn't make sense.
 

xeon

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I have the upgraded alpine as well and there is no issues. Sound quality from USB and bluetooth are the same.
 

JeepCares

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I just purchased a 2019 Sport JL . I was wondering if anyone else has a similar issue with Apple CarPlay. Music quality is not good sounds flat, no bass and volume go in an out. I found forums, other users, complaining about bad sound quality of CarPlay. The issue is only with Carplay/USB, bluetooth sound loud and clear. I tried using another lighting cable and doing a factory reset to my iPhone to no avail.
We can check for any service bulletins relating to what you've described. Feel free to send us your VIN within a direct message if this is something you'd us to look into.

Jasmine
Jeep Social Care Specialist
 

Kuzco83

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I use CarPlay a lot and don’t have the upgraded sound system. I haven’t had those sound issues except the random CarPlay disconnect.
 
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EzequielJL

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This improved sound quality 1000%. Not sure how or why but it worked for me.

I'm confused with step #3. Find the vehicle on the iPhone. In order to detect Carplay, Basically, I just have unpair and Pair Carplay?
 

Rico1111

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DJGrooveD...amazing!! Just did this and although the phone connected instantly even though I opted to forget it, The sound came out like you said 1000Xs better ...could it be the bluetooth interferes?
 
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