Anyone who ordered gorilla glass in D1 status yet?

[ecnrsfm_3hnds]

When did you order?

5/22; JLUR, GG, 6-sp, dual top, LED, tow, cold weather

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[StormyMidwest]

Yes, I actually got escalated a bit ago, and got my Cara email shortly after.

As @GATORB8 mentioned, calling in will get you to a live person (probably in the US) who can actually look into the escalation ticket for you and tell you if there's anything there. I discovered this on Tuesday, and the person I spoke with then noted that there was no indication that Cara had actually, you know, done anything with my case. So fat lot of good that did (not that I expected it)...

Interestingly they seem to use the same system or have the same code-to-text translation sheet as the Jeep Chat people because she read exactly the same text as Jeep Chat gives for "D".

I just had a frank convo with Emily from JC. I am over this nonsense. Day 5 in inspection. Cara emailed me to let me know I was in I YESTERDAY. Emily kept referring me back to Cara…sorry Emily - Cara doesn’t respond to my emails/questions. I asked who I am supposed to talk to if Emily doesn’t know and Cara won’t respond…Emily says “Cara.” It’s an effing carousel of madness! I said that I understand she is just responding how she was trained, but this is ridiculous and I need answers. She ”assured“ me that she will pass my concerns on to Cara. I mean I feel like I’m losing my mind!!!

 

[SuboneWH]

I always have to call him, I don't think he's ever reached out to me on his own. I do call the main dealership line and 9/10 times (unless it's Friday) he picks up and has always answered all my questions, I never felt like he was trying to get me off the phone. Emails take at least a day and usually two so I just started calling him.

I second that!!!!!!...Unless I call I get nothing, luckily I was in no hurry or or else I would have been a little more concerned--that my ordering dealer would not even reach out weekly via email for an update which would prevent numerous phone calls, as they should know how crazy anxious we are to get our Jeeps built and delivered? Rant over for now

 

[StormyMidwest]

So I queried JC last night, had a deep convo with Emily, and went to bed disappointed - AGAIN. Woke up this morning and decided I’m going to query them anytime I want because I’m over this nonsense. This morning Sarah tells me that my Jeep is built and pending installation of additional equipment. So NEW status this morning.

Does that mean a) they decided to lie to me so I would stop bothering them for a little while and I’m still actually waiting for inspection b) they said “fine we just won’t inspect it - send it through” or c) it indeed finished inspection last night after my meltdown w/ JC?

Anyone?

 

[DarealUSA]

So I queried JC last night, had a deep convo with Emily, and went to bed disappointed - AGAIN. Woke up this morning and decided I’m going to query them anytime I want because I’m over this nonsense. This morning Sarah tells me that my Jeep is built and pending installation of additional equipment. So NEW status this morning.

Does that mean a) they decided to lie to me so I would stop bothering them for a little while and I’m still actually waiting for inspection b) they said “fine we just won’t inspect it - send it through” or c) it indeed finished inspection last night after my meltdown w/ JC?

Anyone?

The answer is always D).

Seriously though, believe it positive change. I'm sure your Jeep is making progress. They are not competent enough to have some sophisticated scheme of lying and deceiving specific customers based on actual interaction and reaction.

 

[GATORB8]

So I queried JC last night, had a deep convo with Emily, and went to bed disappointed - AGAIN. Woke up this morning and decided I’m going to query them anytime I want because I’m over this nonsense. This morning Sarah tells me that my Jeep is built and pending installation of additional equipment. So NEW status this morning.

Does that mean a) they decided to lie to me so I would stop bothering them for a little while and I’m still actually waiting for inspection b) they said “fine we just won’t inspect it - send it through” or c) it indeed finished inspection last night after my meltdown w/ JC?

Anyone?

I wonder if we had the same issue that caused the long inspection. Got the same update as you this morning, sounds like we're in JB!

 

[mastrcruse]

The answer is always D).

This literally made me laugh out loud.

 

[StormyMidwest]

The answer is always D).

Seriously though, believe it positive change. I'm sure your Jeep is making progress. They are not competent enough to have some sophisticated scheme of lying and deceiving specific customers based on actual interaction and reaction.

I may have just spit my coffee out!

 

[PocketsEmptied]

So I queried JC last night, had a deep convo with Emily, and went to bed disappointed - AGAIN. Woke up this morning and decided I’m going to query them anytime I want because I’m over this nonsense. This morning Sarah tells me that my Jeep is built and pending installation of additional equipment. So NEW status this morning.

Does that mean a) they decided to lie to me so I would stop bothering them for a little while and I’m still actually waiting for inspection b) they said “fine we just won’t inspect it - send it through” or c) it indeed finished inspection last night after my meltdown w/ JC?

Anyone?

That should be JB status and that's a good thing! I can guarantee you nothing you said to Jeep Chat made any difference out there at the plant, chat can barely read status descriptions and has zero influence on the process let alone even understands it.

 

[StormyMidwest]

That should be JB status and that's a good thing! I can guarantee you nothing you said to Jeep Chat made any difference out there at the plant, chat can barely read status descriptions and has zero influence on the process let alone even understands it.

So then do we have to go BACK to I? Or do we just go to KZ? How long have people been spending in JB? Please don’t say FOREVER….PLEEEEASE.

 

[PocketsEmptied]

So then do we have to go BACK to I? Or do we just go to KZ? How long have people been spending in JB? Please don’t say FOREVER….PLEEEEASE.

Typically less than a day then to KZ.

 

[alksion]

I was told in the 392 thread production for wranglers is stopping Saturday. The chip shortage finally has reached our beloved Wranglers. Just days before mine was to be built.

edit: looks like gladiator is getting shut down but they may be shutting down regular production one time a week per week or something like that

 

[abecker]

I was told in the 392 thread production for wranglers is stopping Saturday. The chip shortage finally has reached our beloved Wranglers. Just days before mine was to be built.

I would assume if you were in D1 “all parts received” that yours would get built.

 

[abecker]

I just saw this: https://amp.detroitnews.com/amp/5422071001

But it says wrangler production will continue.

 

[alksion]

I just saw this: https://amp.detroitnews.com/amp/5422071001

But it says wrangler production will continue.

I heard Wranglers starting Saturday too but let’s just hope this incorrect. My 392 was scheduled for build this week with an estimated ship date of 8-3. Probably not happening now n

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