Joe98
Well-Known Member
I am in Sydney Australia and I have placed 3 orders with Quadratec.
The first item was very bulky and took only 8 days to arrive in the middle of the pandemic. Miracle!
They also provided a USD$100 voucher so that was nice of them.
The second order was some 3 months later and took 8 weeks to arrive. But it arrived.
I was unable to use the voucher for the second purchase as it had not yet arrived in the mail. I sent a query by email and was told I have to place an order by phone to utilise the voucher (so why did the web page say that is mailed???)
The third order was placed in January by phone and yes I was able to use the voucher. The site said "we are out of stock but stock is arriving in 2 days so it will be shipped then".
That message changed over and over again. It would push the date out by 2 weeks and every 2 weeks push it out by a further 2 weeks.
The item arrived after about 6 weeks so I got it.
Strangely, when I log into my account is says that I do not have any order history.
.
The first item was very bulky and took only 8 days to arrive in the middle of the pandemic. Miracle!
They also provided a USD$100 voucher so that was nice of them.
The second order was some 3 months later and took 8 weeks to arrive. But it arrived.
I was unable to use the voucher for the second purchase as it had not yet arrived in the mail. I sent a query by email and was told I have to place an order by phone to utilise the voucher (so why did the web page say that is mailed???)
The third order was placed in January by phone and yes I was able to use the voucher. The site said "we are out of stock but stock is arriving in 2 days so it will be shipped then".
That message changed over and over again. It would push the date out by 2 weeks and every 2 weeks push it out by a further 2 weeks.
The item arrived after about 6 weeks so I got it.
Strangely, when I log into my account is says that I do not have any order history.
.
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