Had an order on back order since July of last year, canceled it and had a $200 credit, now trying to spend that credit and man, I am playing more phone tag that any one person should ever be subjected too. None of my past orders or credit shows online, when I eventually do get through on the phone, after like an hour hold time, they cant help and say they will call me back, well, I am currently sitting waiting on another return call. Crazy. Driving me NUTS!!!