Yes. If they've already agreed to buy your vehicle back, you'll be contacted by the company they outsource the process to - Stericycle. It's a surprisingly pleasant process once it's started. Feel free to PM me if you would like more info, I'd prefer not post it.
The crappy dealer was Orange Coast Chrysler on Harbor Boulevard, Costa Mesa.
@20JL Rubi
When FCA knows you are serious then they will get serious.
3 or 4x now. I cant remember. the first time the dealer & FCA tried saying that we caused it by going "off roading" and didnt want to cover it through warranty. Ive learned they're quick to blame the customer. i guess the the "trail rated" badge doesnt hold any meaning? lol so anyways, after that we took it to another dealer and they were able to get it taken care of under warranty but after months of it just sitting there, going back and forth because they were just trying to put a bandaid on it and other little things coming up like interior lights not working, getting stuck with rentals that were falling apart, super old and not at all comparable to what i was paying for my brand new jeep and the amount of time i was without it was insane. This is my first Jeep and although I absolutely fell in love with the IDEA of it, im totally put off by the lack of support and engineering. I've owned my fair share of cars from honda's to infiniti's, low end and high end, ive never come across anything like this. They dont seem to take any accountability for their products. I took this jeep in with 1500 miles not even a month of ownership and have probably been without it longer than ive actually had it. totally sucks. But, I will admit, I gotta stay off the forums because my wife and I have been bitten by the bug and are considering the rubicon...LOL but you better believe we will give it a good run and do our homework before we make that move again. Im not mad at my jeep, its not its fault its makers are .... well... ya know.
But, Toledo is beautiful this time of year.
