Another bricked OTA update

[ipizzaipizza]

Wife's 4XE didn't have any issues with radio/backup lines etc, but most recent OTA update which couldn't be declined ended up bricking the radio. Noticed it late at night while checking everything prior to bed. Probably been stuck on that screen for half a day. Glad I checked else dead battery (pulled radio fuse).

Dealership is ordering a new radio but service advisor has no info on when it's going to arrive.

Any assistance @JeepCares ?

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[JeepCares]

Hey there,

We're so sorry to hear that! Please follow up via private messages with your VIN and any additional details/documentation that may help us better understand your overall situation. We want you to get back to enjoying your Uconnect, so we'd like to look into how we can help resolve these concerns.

Courtney
Jeep Cares

 

[ipizzaipizza]

Hey there,

We're so sorry to hear that! Please follow up via private messages with your VIN and any additional details/documentation that may help us better understand your overall situation. We want you to get back to enjoying your Uconnect, so we'd like to look into how we can help resolve these concerns.

Courtney
Jeep Cares

PM sent, TY

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