Old Dogger
Well-Known Member
- First Name
- Bill
- Joined
- Nov 15, 2021
- Threads
- 11
- Messages
- 1,706
- Reaction score
- 1,861
- Location
- Cave Creek Arizona
- Vehicle(s)
- 2013 JKR, 2018 JLR
- Occupation
- Retired High level Management.
Years ago, the thinking was, when one has a failure which is a negative, then offer the customer excellent service. This in turn makes it into a positive. Today, it just seems to be a double negative, which just adds fuel to the fire..very sad..
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