ChattVol
Well-Known Member
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It's been a very fun and frustrating last 2.5 years acquiring the jeep addiction, meeting great people on here, adding mods and going on wheelin adventures with awesome people. I've spent more time/$ than I care to admit building this JLU and dealing with FCA dealers "fixing" issues/recalls. Unfortunately, it simply got to the point where it wasn't fun anymore. I sold my jeep...feels bittersweet.
Dealer visits started off for radio glitch, auto stop start sensor, stabilizer recall, ticking ball joints and loose steering. Then was an oil change where dealer put 6 quarts in after I reminded them beforehand and was handed paperwork that said 6 quarts and it measured overfull...they denied it, but eventually drained it.
It was at dealer 2 weeks for new clutch bc it failed recall test. Went 3 times bc Jeep wouldn't start due to dead batteries...they "diagnosed" it for 3 hours and tried charging it first after I told them I had tried charging it twice; died a few days later and they replaced main battery and then again for aux battery which was the real culprit. Replaced leaking door seals, new steel steering box that didnt do much and dealer left steering sector shaft bolt loose, went back for 2 hour door sensor error diagnosis & then dealer forgot to order parts a week later when I followed up. Setup appt for repair and waited 5 hours for a 1.5 hour job. Also, went through 3 sets of Quake LED fenderlights due to flickering.(customer service was exceptional- promptly sent replacements for free...unlike American Adventure Lab)
Next was frustrating death wobble for 2 weeks caused by stock ball joints with plastic components failing...paid offroad shop to install new ball joints. I just received a notice from Quadratec saying the winch has been recalled and I need to remove and ship it back for repair.
I can see why FCA is consistently ranked poorly for reliability and dealer service. It's a shame, bc Jeeps have awesome heritage and could be amazing if they built them better and offered better service. Thank you to all on here that have helped...I've enjoyed the community.
Dealer visits started off for radio glitch, auto stop start sensor, stabilizer recall, ticking ball joints and loose steering. Then was an oil change where dealer put 6 quarts in after I reminded them beforehand and was handed paperwork that said 6 quarts and it measured overfull...they denied it, but eventually drained it.
It was at dealer 2 weeks for new clutch bc it failed recall test. Went 3 times bc Jeep wouldn't start due to dead batteries...they "diagnosed" it for 3 hours and tried charging it first after I told them I had tried charging it twice; died a few days later and they replaced main battery and then again for aux battery which was the real culprit. Replaced leaking door seals, new steel steering box that didnt do much and dealer left steering sector shaft bolt loose, went back for 2 hour door sensor error diagnosis & then dealer forgot to order parts a week later when I followed up. Setup appt for repair and waited 5 hours for a 1.5 hour job. Also, went through 3 sets of Quake LED fenderlights due to flickering.(customer service was exceptional- promptly sent replacements for free...unlike American Adventure Lab)
Next was frustrating death wobble for 2 weeks caused by stock ball joints with plastic components failing...paid offroad shop to install new ball joints. I just received a notice from Quadratec saying the winch has been recalled and I need to remove and ship it back for repair.
I can see why FCA is consistently ranked poorly for reliability and dealer service. It's a shame, bc Jeeps have awesome heritage and could be amazing if they built them better and offered better service. Thank you to all on here that have helped...I've enjoyed the community.
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