A bad start?

Stuboy71

Member
First Name
Stuart
Joined
Feb 5, 2020
Messages
9
Reaction score
4
Location
Jacksonville, FL
Vehicle(s)
Tesla Model 3
After years of shopping for a Wrangler I finally ordered a JLUR in mid-September and then waited (more or less patiently). Last Thursday I reached out to my salesman to get a status check. He said it was 50 miles down the road at the rail facility and that it normally takes a few days to get to the dealer. No big deal.
Saturday morning I get a call from the salesman saying the vehicle came in early and that they were prepping the vehicle which would include test drive to make sure it was ready. Great, I would make the trip to the dealer the following day to pick up the truck...or so I thought.

Thirty minutes later he calls back and tells me that the truck is showing a code and that their person (I assume it wasn't a mechanic) didn't recognize. They were going to hold the vehicle until Monday when a mechanic could troubleshoot the problem. As of Tuesday (today), I have not heard anything so I don't know how serious the problem is.

My question is: What would you do? Do you walk away from the truck (not my preference)? Do you request documentation of the repair (keep in mind that I am technically not the owner yet)? Do you request an extended warranty? Is the resolution dependent upon on the issue? I am simply wanting to get some thoughts so that I can weigh potential options.

Thanks in advance for any input.
 

dsgrey

Well-Known Member
First Name
Kevin
Joined
Apr 19, 2019
Messages
550
Reaction score
437
Location
Texas
Vehicle(s)
2019 JLU
Vehicle Showcase
1
Depends on the code. If an unseated fuse or loose gas cap is the cause, take the Jeep. If the engine requires a tear-down then walk away.
 

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