$83K 392...JL, Front camera and rear washer not working???

[CUERVO]

So we took delivery of my Wife's new Jeep 392 Rubi....and she's in love....with the 392...not me...sooo! While driving home, she realized that her rear washer was not coming on. I figured that it may have been low on fluid, but after inspection, discovered that all was filled correctly. While messing with it myself, I noticed that the front camera also has a washer option....but this also is not working.

When it's first 2K service came up, I made a comment to the service manager about the washer issue, and he assured me that he will gladly take care of it. "2.5" Hours later!!!! He walks in and says that his mechanic is only (no insult, but the guy looked like he had just discovered fire and may have eaten a box of Kittens for breakfast) qualified to service oil changes and to return later next week, so that his "master mechanic" can look at it.

Fast Forward to yesterday, (belated Happy Thanksgiving to my extended Jeep Family) while out (bunch of grunting and farting Tim Allen's and most drunk at the time) with family at our Thanksgiving dinner, a few of the guys wanted to see and hear the 392. It was at this point, I was showing the front suspension, when I noticed a thin, black rubber hose, resting on the fender inner-liner opening. It was the "NEVER CONNECTED" camera hose and after digging around a bit, found the rear washer line, that was also..."NEVER CONNECTED" WTF MAN!!!!

$83K and the factory skips this aspect of assembly? Next week, I plan on going over the entire Jeep and from driveline, electrical connections to lug nuts. At the end of the day, we love our Jeeps (wife is having an affair with someone named 392...but I just ordered mine so....game on) but this is something that Jeep should focus on its assembly quality and lets show the same pride that the owners have for the brand.

Cuervo.

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[RedundanT]

$83K Wrangler is made on same line as $30k one. Really expect different treatment or attention to detail? Favorite union saying is "it all pays the same" so I never expect quality from FCA.

 

[aldo98229]

Welcome to the forum! And congrats on the 392...!

Unfortunately, in Jeep —and Fiat— circles, a higher price does not equate better quality. In fact, it is usually the opposite: the more features, the greater your chances something might not work.

Check that all your fuses are seated all the way. Somehow, after 4 years the UAW still hasn’t figured out how to seat the fuses.

Good luck.

 

[Iowa_Wrangler]

To me, the issue is with the dealer. They didn't notice this with a visual inspection?

 

[Wbino]

$83K Wrangler is made on same line as $30k one. Really expect different treatment or attention to detail? Favorite union saying is "it all pays the same" so I never expect quality from FCA.

Don't shit on unions because this guy has a loose camera he waited 2k in miles to look into.

 

[CUERVO]

To me, the issue is with the dealer. They didn't notice this with a visual inspection?

I agree...but technically, both the Factory and the Dealer are to blame.

 

[CUERVO]

Don't shit on unions because this guy has a loose camera he waited 2k in miles to look into.

No POOP on anyone...just saying, pride and loyalty from us ...should be at the same level.

 

[guarnibl]

To me, the issue is with the dealer. They didn't notice this with a visual inspection?

Dealer doesn’t typically visually inspect them to that level unfortunately. My gladiator also had that washer line disconnected, inner fender liner was missing the Xmas tree push pin, and I had a wiring harness wrapped around exhaust manifold.

 

[CUERVO]

Dealer doesn’t typically visually inspect them to that level unfortunately. My gladiator also had that washer line disconnected, inner fender liner was missing the Xmas tree push pin, and I had a wiring harness wrapped around exhaust manifold.

I'm pissed for you. I just think that raising the standard on expectations ...should be practiced and or expected by all of us.

 

[guarnibl]

I'm pissed for you. I just think that raising the standard on expectations ...should be practiced and or expected by all of us.

I agree but we keep voting with our wallets.

 

[Alleycat392]

Better than having to have the ENTIRE transmission replaced like I did on my new 392 XR with only 67 miles on it! After first 392 was declared a lemon without ever leaving dealer lot!!!!

 

[CUERVO]

Better than having to have the ENTIRE transmission replaced like I did on my new 392 XR with only 67 miles on it! After first 392 was declared a lemon without ever leaving dealer lot!!!!

WTF???? That's insane!!!!

 

[CUERVO]

Welcome to the forum! And congrats on the 392...!

Unfortunately, in Jeep —and Fiat— circles, a higher price does not equate better quality. In fact, it is usually the opposite: the more features, the greater your chances something might not work.

Check that all your fuses are seated all the way. Somehow, after 4 years the UAW still hasn’t figured out how to seat the fuses.

Good luck.

I appreciate you and will be on my list for inspection.

 

[rickinAZ]

Don't shit on unions because this guy has a loose camera he waited 2k in miles to look into.

Unions have historically done a great, and necessary, job of protecting the American workers from greedy manufacturers, but their charters don't seem to focus on quality workmanship. Maybe I'm wrong and craftmanship is as important to them as job security.

 

[Iowa_Wrangler]

I knowingly don't expect any higher expectation of quality just because I spent $80. I expect the standard quality of a Sport and nothing more.

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